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Windows 10 home, new computer with CPU Intel 8700K working well, version 1709 installed.
I noticed that windows update gives error 0x80070bc2 when trying to install 2017-11 Cumulative update for Windows Version 1709 for amd64-based systems KB4048955 (and before KB4043961) ... getting a sort of a loop as it requires a restart to finish installing but at any restart gives the same message and does not install.
Tried various things such as sfc scan, dism, troubleshooting windows update, manual install etc. Nothing works. Other updates such as KB4048951 and KB4051613 installed correctly in the last few days. Can someone help?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This seems to have worked for me:
SC config wuauserv start= auto
SC config bits start= auto
SC config cryptsvc start= auto
SC config trustedinstaller start= auto
once I follow the instruction to restart, I am still sent back to the beginning and, for my tablet, many of the suggestions are not workable
Then for better help you should open your own thread with your own details. Otherwise, "tablet" suggests a possible lack of freespace and then for that circumstance users are being advised to temporarily attach something that gives them more freespace.
I'm not sure if it has been made clear anywhere in this thread (or the other one you posted to) but the code is not indicative of a problem
PS>net helpmsg (0xbc2)
The requested operation is successful. Changes will not be effective until the system is rebooted.
If there is a problem after a restart which causes the update to have to be retried it usually is due to interference during the apply phase. For that cause users are advised to at least disable but preferably uninstall any possible interferers.
So, you should be trying to provide a clearer more complete symptom description of your particular case. For example, what "suggestions are not workable"?
FYI
Robert
This note is to Microsoft:
Please correct this issue with another download or other fix. My PC (Windows 10 Home/64bit) has been attempting this upgrade every day for weeks. I think it is now time you Microsoft to correct this issue themselves and not reply on user inputs.
Sincerely
You need to be sure which of the pending updates is "causing" your problem. Normally they are released in numerical order and you can read a list under your "Update" screen. Try downloading and installing manually, the first one in the list. I have had this "fix" my problems until another "bad" update comes along. In fact, one of the "causes" of my issues with failed updates was a "bad" update that was released in November 2017 addressing issues with Adobe Acrobat. Those of us who are regular users of the Adobe Reader DC found that this update did not install cleanly until the reader was uninstalled, then after the update posted, the Adobe Reader could be re-installed. I'm tempted to attribute motives here, but it may well be that Microsoft, who is trying to accommodate Adobe's universal .PDF format within its Edge browser, just "blew it" with that update. Further "fixes" involving Adobe installed cleanly.
Sorry, did not make myself clear .... Unworkable because of my unfamiliarity with dealing with problems with my newish tablet. I had had no problems with it till this update.
Will keep trying
after carried out the step in window power shell ( admin) i had the following -->
PS C:\WINDOWS\system32> net stop cryptSvc
The Cryptographic Services service is stopping..
The Cryptographic Services service was stopped successfully.
PS C:\WINDOWS\system32> net stop bits
The Background Intelligent Transfer Service service is not started.
More help is available by typing NET HELPMSG 3521.
PS C:\WINDOWS\system32> net stop msiserver
The Windows Installer service is not started.
More help is available by typing NET HELPMSG 3521.
PS C:\WINDOWS\system32> Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren : Access to the path 'C:\Windows\SoftwareDistribution' is denied.
At line:1 char:1
+ + CategoryInfo : WriteError: (C:\Windows\SoftwareDistribution:String) [Rename-Item], IOException
PS C:\WINDOWS\system32> Ren C:\Windows\System32\catroot2 Catroot2.old
PS C:\WINDOWS\system32> net start wuauserv
The requested service has already been started.
More help is available by typing NET HELPMSG 2182.
PS C:\WINDOWS\system32> net start cryptSvc
The Cryptographic Services service is starting.
The Cryptographic Services service was started successfully.
PS C:\WINDOWS\system32> net start bits
The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.
PS C:\WINDOWS\system32> net start msiserver
The Windows Installer service is starting.
The Windows Installer service was started successfully.
then I reinstalled the up date result-->
2018-04 cumulative update for windows 10 version 1709 for x64-base system (KB4093112) (9)
Last failed install attempt on 4/19/2018 - 0x80070bc2
