Error 0x80070bc2 when Windows 10 update trying to install KB4048955 for version 1709

Anonymous
2017-11-21T15:00:06+00:00

Windows 10 home, new computer with CPU Intel 8700K working well, version 1709 installed.   

I noticed that windows update gives error 0x80070bc2 when trying to install 2017-11 Cumulative update for Windows Version 1709 for amd64-based systems KB4048955 (and before KB4043961) ... getting a sort of a loop as it requires a restart to finish installing but at any restart gives the same message and does not install.  

Tried various things such as sfc scan, dism, troubleshooting windows update, manual install etc.  Nothing works.  Other updates such as KB4048951 and KB4051613 installed correctly in the last few days.  Can someone help?

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-27T06:57:08+00:00

This seems to have worked for me:

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

  • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

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226 additional answers

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  1. Anonymous
    2018-02-12T03:51:22+00:00

    .....

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    .....

    It wouldn't let me do the renames in the DOS prompt ("Access is denied").

    Trying it via Explorer (file directory) resulted in "File in use by another program."

    I would have tried it in "safe mode,"

    but, given the failures, I am not willing to accept your "fix."

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  2. Anonymous
    2018-02-12T08:14:33+00:00

    désoler moi connais rien j ai un carré noir s ouvre trop peur de faire une bêtise touche a rien pas grave laisse comme ca merci

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  3. Anonymous
    2018-02-12T09:18:32+00:00

    merci je vais attendre d avoir une nouvelle mise a jour comme encore essayer capricieux a pas voulu

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  4. Anonymous
    2018-02-12T18:44:15+00:00

    To jest zmiana usług z ręcznego na automatyczne uruchamianie. Nie boli nic, więc są one dobrze, aby zatrzymać ten sposób.

    Steve

    rozwiązało problem.

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