Error 0x80070bc2 when Windows 10 update trying to install KB4048955 for version 1709

Anonymous
2017-11-21T15:00:06+00:00

Windows 10 home, new computer with CPU Intel 8700K working well, version 1709 installed.   

I noticed that windows update gives error 0x80070bc2 when trying to install 2017-11 Cumulative update for Windows Version 1709 for amd64-based systems KB4048955 (and before KB4043961) ... getting a sort of a loop as it requires a restart to finish installing but at any restart gives the same message and does not install.  

Tried various things such as sfc scan, dism, troubleshooting windows update, manual install etc.  Nothing works.  Other updates such as KB4048951 and KB4051613 installed correctly in the last few days.  Can someone help?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-27T06:57:08+00:00

This seems to have worked for me:

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

  • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

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  1. Anonymous
    2018-01-05T04:02:12+00:00

    It can two reasons:

    1. The .OLD directories are exist already. --> rename the existing .OLD again manually and try again
    2. If they are open by the system, you have to stop them:

    net stop wuauserv 

    net stop cryptSvc 

    net stop bits 

    net stop msiserver

    But it can happen that some of this services will restarts until you type the REN command. In this case I typed again the stop commands (one of them stopped again, the others can not stopped, because they were stopped already) and the renaming worked. After that you should srtart the servicesw again.

    But unfortunatelly it doesn't solved my original problem... :( (Unsuccesful update install (restart loop))

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  2. Anonymous
    2018-01-05T03:40:39+00:00

    I'm totally agree with you. I'm also very nervous, that the issue can't solve and Microsoft do not answer...

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  3. Anonymous
    2018-01-04T17:25:32+00:00

    I have gave up on this issue, there is NO fix. Microsoft messed up big time on this update. They can't even fix it. I have been working on this problem for months with no results. I used the Windows 10 restore and I lost most every thing on my computer even the ability to restore to my Factory setting and all restore media. The Windows 10 restore removed most every application that was installed on my computer at the time I bought it. Now I have a striped down computer. I do a lot of Graphic Designs, now I have no ideal how to get my Recovery Media back, since Acer no longer offers my Recover Media, it is my true feelings that Microsoft is the blame for this and I can see no answer but to buy a new media/system. I just feel Microsoft should pay me for my lost. Below are all the things I lost with Windows 10 restore. I have tried all the Recommended Fix's on this Subject and None work. I have also lost my Home Network and My Home Groups, because of this  error 0x80070bc2 when trying to install 2017-11 Cumulative update for Windows Version 1709 for amd64-based systems KB4048955 (and before KB4043961) This update can not be installed. Now that my computer is no longer any good for my needs, I have no choice but to Try to find the Recovery Media I need to get back to Windows 7. This is what happens when we the Consumer lets Microsoft take over our Computers, they make mistakes and we have to pay for them. I am sorry I sound so negative, but I just am wore out trying to fix something that can't be Fixed. I am now leaving this Thread, it makes no sense to keep talking about something when there is no answer.

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  4. Anonymous
    2018-01-04T15:50:30+00:00

    Hi David,

    thanks, I've posted this question "Update KB4051963 fails multiple times with error 0x80070bc2" in the insider thread.

    Regards.

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