Error 0x80070bc2 when Windows 10 update trying to install KB4048955 for version 1709

Anonymous
2017-11-21T15:00:06+00:00

Windows 10 home, new computer with CPU Intel 8700K working well, version 1709 installed.   

I noticed that windows update gives error 0x80070bc2 when trying to install 2017-11 Cumulative update for Windows Version 1709 for amd64-based systems KB4048955 (and before KB4043961) ... getting a sort of a loop as it requires a restart to finish installing but at any restart gives the same message and does not install.  

Tried various things such as sfc scan, dism, troubleshooting windows update, manual install etc.  Nothing works.  Other updates such as KB4048951 and KB4051613 installed correctly in the last few days.  Can someone help?

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-27T06:57:08+00:00

This seems to have worked for me:

  • Right-click on Windows key and select Command Prompt (Admin).
  • Type the following commands in Command Prompt window. To execute them, press Enter after each one. 

SC config wuauserv start= auto

SC config bits start= auto

SC config cryptsvc start= auto

SC config trustedinstaller start= auto

  • Finally, restart your PC and try to install the update that was previously returning the 0x80070bc2 error.

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  1. Anonymous
    2018-01-04T15:50:30+00:00

    Hi David,

    thanks, I've posted this question "Update KB4051963 fails multiple times with error 0x80070bc2" in the insider thread.

    Regards.

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  2. Anonymous
    2018-01-04T06:11:11+00:00

    Hi Kho,

    Since your response to the thread is a little different from what is originally posted in the thread, such as installing a different KB update. We encourage you to create a new thread about it. This is for us to keep the community clean and to avoid confusion within the community. For more information about the Microsoft Community Code of Conduct, kindly read through this link.

    Regards.

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  3. Anonymous
    2018-01-03T18:01:56+00:00

    Still the same problem on my PC, Windows-Update want's to install the amd64 version of KB4051963 on an Intel-CPU !

    Waiting on reboot and same procedure again.

    What's the problem to detect an Intel CPU, it's not so unusual... ???

    Processor: Intel(R) Core(TM) i5-7260 CPU

    Edition: Windows 10 pro

    Version: 1709

    Build: 16299.64

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  4. Anonymous
    2018-01-01T20:43:16+00:00

    I have build 16299.98 on my computer now.  I just can't install the KB4056342. Why go back to 16299.64? Would this allow me to install the KB4054517 the last Cumulative Update. I tried to install manually but it would not install either.  I have had an update to install on my computer since the 4517 update failed, but it's not called a Cumulative Update.  It did not change my build thoug My build is still 16299.98 and if the Cucumlative update had installed I should show 16299.125.

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