Automated Windows 10 updates deleted all my documents and files

Anonymous
2018-01-08T00:24:54+00:00

I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????

John

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-08-22T04:14:17+00:00

    Same problem......different day!!!!

    Still no answers or solutions from Microsoft!!!

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  2. Anonymous
    2020-08-22T01:06:11+00:00

    It is now two plus years after the original post...and windows is still not able to address this issue. It continues to happen - time after time.  I want my files so I can move them to Apple like all my other devices. 

    My Computer updated...and now ALLLLLLL my files are gone.  Office files, graphics files, font files - you name it - they are gone.  Is Microsoft going to reimburse me for those files???? 

    There is only one user on this computer and I am signed in as that user and not a temporary user. There is nothing to sync. 

    I have searched for hidden files. There are none. 

    You decide I must accept updates and then my files are gone.  I need these files. You are messing with my livelihood and schoolwork.  I want a solution and I want it NOW.

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  3. Anonymous
    2020-07-20T15:55:36+00:00

    please i am geting now where

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  4. Anonymous
    2020-07-20T15:54:38+00:00

    how do i remove de-actavation message from email account? was there when i  signed in this morning and all emails gonr help

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  5. Anonymous
    2020-07-17T13:02:55+00:00

    I am very upset all of my files are gone after this last update that you did.  How do I fix this I need my files asap.

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