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I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????
John
Moved from: Windows / Windows 10 / Windows update, recovery, & backup
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Laura..
I work on computers for a living there hasn't been one computer I have not been able to fix with the directions I posted above.
When you are using a USB you need to find out what your computer's brand F-key is to load the boot menu. Once the menu comes up select the USB drive from the list. It will come to a menu that wants to know where you want to install it to. Blow out the old partition and reformat it and install it there..
Rick
What did I say in Number 1 and 2. This is the only way to get to your files.. Print out my directions and take it to your local computer repair place. Not Best Buy or Staples but an actual computer place. They will fix it for you. Expect to spend around 100 dollars to get this fixed..
Rick
There is no way to get to THIS PC, there is no task bar, no Windows box in the corner. START is missing. No way to access the things you are talking about. Just an empty recycle bin on a blue desk top. We had to pull the hard drive to get files and next trying to reload windows off of a USB and the computer won't let us even do that.
Microsoft seems to have trashed the computer on this update.
in 99% of the computers I have worked on around 30 of them so far all of the users files have been intact they were just unable to get to them.
Its a simple procedure to get things back in order it just takes time and some know how.
1 Remove the hard drive from the laptop
2 slave that drive into another computer using a drive apapter and copy all of the user documents, pictures and Other needed files to another hard drive.
3 replace the hard drive back into the laptop and try to reboot into the recovery partition. (I have been able to do this in about 13 of the laptops.)
4 If you are unable to reboot into the recovery partition then use a USB drive pre-formatted with Windows 10 on it to boot from and re-install windows 10 using the key information from the computer.
5 After windows 10 is done installing slave the hard drive that you copied the users files to and re-copy the file back to where they belong.
After a few hours of work you have your computer back in working order with your files all intact.
Yes Microsoft has said nothing about this and so far I have found no other way to correct things from their screwup..
Rick
Sorry Raphy, it has not been that easy for most of the people who are on this thread, their/our files have gone, erased, no longer to be found on the machine. And still the Sound of Silence from Microsoft, typical....
I applaud your offer of help but the simple fact is that Windows has no right to write programs which can wipe our data, they are supposed to be supporters/guardians, not vandals...
We may as well sing along while we wait for them,
Hello darkness, my old friend
I've come to talk with you again
Because a vision softly creeping
Left its seeds while I was sleeping
And the vision that was planted in my brain
Still remains
Within the sound of silence.....
