Automated Windows 10 updates deleted all my documents and files

Anonymous
2018-01-08T00:24:54+00:00

I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????

John

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-07-10T12:55:22+00:00

    I used Carbonite for my backups.  They helped me restore my files.  The Windows 10 update keeps coming up to update.  I have to go in and click on the OFF button to keep it from updating.  I have thought about uninstalling Windows 10 for that reason.  MICROSOFT you had better get your **** together and quit forcing people to have computer problems.  And you don't have any solutions for this problem.

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  2. Anonymous
    2019-07-10T10:27:47+00:00

    Regile Reb,

    This happened to me as well and wiped out 3.5 years of a research resource library. Like others have said, this is totally unacceptable and has serious financial ramifications for users.

    A simple notification that the update needs to happen and is not able to proceed until users have a chance to back up data, close programs and click to accept the update is minimal baseline best practice, in addition to being common sense.

    By the time I was aware what was going on with my computer, my Windows.old files were deleted as well.

    My question is if Microsoft keeps users .old contents on your web cloud from which we can restore lost files?

    I expect and truly hope that the answer to this is affirmative.

    Thank you

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  3. Anonymous
    2019-06-29T04:33:28+00:00

    I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????

    John

    Moved from: Windows / Windows 10 / Windows update, recovery, & backup

    yes

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  4. Anonymous
    2019-06-29T04:32:02+00:00

    Windows 10

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  5. Anonymous
    2019-06-29T04:31:29+00:00

    Windows 10

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