Automated Windows 10 updates deleted all my documents and files

Anonymous
2018-01-08T00:24:54+00:00

I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????

John

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-02-14T11:50:52+00:00

    What a Valentines gift for me. Received an up date 2 days ago and every time I log back into my profile, my files are gone. Looks like this issue has been going on for a few months now... Microsoft. What are you doing about this?

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  2. Anonymous
    2018-10-11T10:29:48+00:00

    Gicoms, dont wait for a Microsoft statement - it wont ever happen.

    In their world;

            admission of fault = liability.

    This shows how big the issue is, and the continued stunning silence from Microsoft.

    https://www.computerworld.com/article/3293440/microsoft-windows/an-open-letter-to-microsoft-management-re-windows-updating.html

    actually, Microsoft is aware and already stopped the distribution of the fall update.

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  3. Anonymous
    2018-10-07T00:27:34+00:00

    i'm another victim of the april update.  all of my pictures and videos are GONE!

    If there is class action lawsuit going I'd like to join.   anyone know of one?

    this is my computer.  and for microsoft to update it and delete all of my files off of it is illegal.  it has to be.  this is the last straw for me.   i'm installing linux.   i can't have my computer being corrupted.  it used to be i had to worry about viruses.  now i have to worry about windows updates.  I'm done with this company.

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  4. Anonymous
    2018-06-26T21:01:26+00:00

    As I have posted a few times now. Even tho Microsoft says they can do it via remote it is impossible to. The hard drive needs to be removed from the computer and slaved to another computer and then have the files copied off. This is the ONLY way to recover the files. I have worked on this issue so much in the last month that I have found this is the only way to do it..

    Rick

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  5. Anonymous
    2018-06-12T19:11:50+00:00

    What did I say in Number 1 and 2. This is the only way to get to your files.. Print out my directions and take it to your local computer repair place. Not Best Buy or Staples but an actual computer place. They will fix it for you. Expect to spend around 100 dollars to get this fixed..

    Rick

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