Automated Windows 10 updates deleted all my documents and files

Anonymous
2018-01-08T00:24:54+00:00

I am in a state of shock. I was already using windows 10 and last night automated updates started without allowing me to stop them. This morning my computer is cleaned out with all thosevery important document deleted!!! Microsoft can do that??? How can I recover them ALL?????

John

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-10-04T03:33:51+00:00

    Hello everyone, just installed the 1809 October update... after installing, all files in my documents folder were gone... I've already used all the tricks mentioned here... still can't find it. I resorted to using a file recovery software... I retrieved most of my files, but I wasn't able to retrieve the most important ones. this is really bad.

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  2. Anonymous
    2018-09-27T04:17:11+00:00

    I've got a better one and I hope there's a way to recover.  Windows update wiped out the contents of my Windows.old folder including some important documents.  How do I get them back.  I'm using a local account.

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  3. Anonymous
    2018-08-14T17:15:15+00:00

    This just happened to a coworker. Turns out all his personal files were marked as Hidden. Try showing hidden files and see if they come back: https://support.microsoft.com/en-us/help/4028316/windows-view-hidden-files-and-folders-in-windows-10

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  4. Anonymous
    2018-08-11T18:26:49+00:00

    Windows 10 is the **** most corrupt PC OS known to man.  Almost as bad as IOS

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  5. Anonymous
    2018-08-11T12:12:17+00:00

    This has happened to me twice now on my laptop at work. A company owned laptop. It doesn't just remove things from the desktop, it "erased" ALL saved files in the standard documents, pictures, etc folders. The first time I was able to restore everything. This time I can't find the restore point i used just last month. Im the only one n my office this has happened to. Now, at least I know I'm not the only one dealing with this insanity.

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