Windows10 "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation."

Anonymous
2017-10-19T11:58:54+00:00

Windows 10.0.16299.19 upgrade failed and it gives the message: "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation." i tried the method in https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-could-not-complete-the-installation-to/bf09c3c5-298b-459f-aed5-4f431b8398f5?auth=1 but it does not work. There is no cursor on the screen, there is no “local user and group” in Double click Computer Management (Local) -> System Tools -> Local Users and Groups -> Users -> Double Click Administrator -> Uncheck Account is disabled -> OK this step

there is no response when i try oobe> msoobe

Please help me, thank you!

Moved from:( Windows / Windows 10 / Windows update, recovery, & backup )

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

90 answers

Sort by: Oldest
  1. Anonymous
    2018-01-03T20:28:29+00:00

    I solved this by creating installation media, booting it and selecting repair. It booted into the menu where you can select to return to previous windows version.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-01-04T20:23:00+00:00

    The procedure of DatayYC worked for me.

    Additional hurdles along the way:

    step 1: USB install media creation failed with error code 0x80042405 -- 0xA001A. I could solve this by copying the MediaCreationTool.exe i downloaded to the USB and run it from there.

    step 4: Could not find the USB drive. I used this command to find it was actually mounted to the J: drive (!?)

    C:\>wmic logicaldisk where drivetype=2 get deviceid, volumename, description
    

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-01-06T04:06:28+00:00

    The same happens with me can anyone help me ASAP pls....

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-01-08T23:46:45+00:00

    Thanks DatayYC, it has worked for me too !!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-01-11T18:08:57+00:00

    I followed prompt to update windows 10 and after update received error message saying 

    "Windows could not complete the installation. To install Windows on this computer restart the installation."

    There is no cursor and I have selected the option OK by pressing "ENTER" to resart the laptop quite a number of times with no results, recieving the same error message time and again, please help.

    Thanks

    John.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments