Windows10 "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation."

Anonymous
2017-10-19T11:58:54+00:00

Windows 10.0.16299.19 upgrade failed and it gives the message: "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation." i tried the method in https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-could-not-complete-the-installation-to/bf09c3c5-298b-459f-aed5-4f431b8398f5?auth=1 but it does not work. There is no cursor on the screen, there is no “local user and group” in Double click Computer Management (Local) -> System Tools -> Local Users and Groups -> Users -> Double Click Administrator -> Uncheck Account is disabled -> OK this step

there is no response when i try oobe> msoobe

Please help me, thank you!

Moved from:( Windows / Windows 10 / Windows update, recovery, & backup )

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

90 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2018-01-21T00:02:37+00:00

    There is no such thing as a stupid question. 

    1. As the laptop is coming on, wait until you see the swirl dots circling on the screen. 
    2. Hold down the power button for about 6 seconds. The laptop should turn off while you are holding the power button. 
    3. Repeat. Turn the laptop back on, and when you see the swirl. Hold the power button down again.
    4. Repeat a third time.
    5. On the fourth time, a blue sceen with recovery options will appear.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-01-20T23:08:22+00:00

    Hi im very sorry but i don’t understand exactly how to shut down and turn back on 3 times to get to advanced settings. I know its a stupid question, but thanks anyways.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-01-20T14:06:43+00:00

    Glad I was able to help others. I was surprised when this actually worked too.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-01-20T05:19:08+00:00

    Here is the fix for "Windows could not complete the installation:

    So I managed to get it started up. I turned the computer off and on 3 times to start advanced recovery. Choose advance options.  I was about to restore windows (reinstall windows and removing all apps and programs by keep personal files). Select reinstall and keep personal files. And then on the next screeen hit cancel.  So I hit cancel at the next prompt. I then selected start windows and it continued installation as normal without the error.

    I don't know how you came up with this weird combo but thank you, thank you, thank you.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  5. Anonymous
    2018-01-17T15:32:36+00:00

    I settled on the theory that Microsoft hates the free Windows 10 update. $119 dollars before tax later, my computer works. I saved what files I needed to, and realize I need to learn about Linux.

    I tried every recommended step, spent a almost 2 weeks and, just all my work interrupted and, at least I had a smart phone.

    Was this answer helpful?

    0 comments