Mystery app preventing Windows 10 shutdown after update.

Anonymous
2018-02-10T04:10:34+00:00

Since a Windows 10 update a few weeks ago, when I go to shut down, it says it is closing and there is an app running  ------- but there is no app running   So I wait for it to close that nonexistent app, and after a few minutes, I am back to the computer being ready to work, not shutting down. When will a new update fix this?  Yesterday's update did not fix this. It is not a serious problem, but it is annoying to have to click "Shut down anyway" to really shut down.  What is this app that hides itself and won't quit?

[Moved from Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

131 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-02-18T21:55:19+00:00

    P.S. Here's a picture of the shutdown screen (taken with a camera):

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-02-18T22:42:23+00:00

    It is all good. Just force it closed on log off or restart. Nothing to worry about or stress over.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-02-18T23:28:52+00:00

    It is all good. Just force it closed on log off or restart. Nothing to worry about or stress over.

    Thanks for your reply. I am not worried. I am not stressed. I am simply annoyed.

    If a mechanic made adjustments to your car and now, in addition to turning the key off, you must make the extra step of tapping the dashboard in order to shut off the motor, would you just complacently say "It's all good"?

    Microsoft made adjustments to my system with one of their "updates" (and maybe made  "improvements"  which I am not aware of) ---- the only thing I'm aware of is the additional step to shut the damn thing off. Wouldn't that annoy you?

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  4. Anonymous
    2018-02-18T23:34:58+00:00

    you know what, on XP and 7, on occasion, I had that happen, it eventually stopped. I just spent that split 1/2 second to press the button force them/it closed and didn't give it another thought.

    That analogy for the car to this, is a little off kilter. But I understand the point you are making.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2018-02-19T19:08:13+00:00

    you know what, on XP and 7, on occasion, I had that happen, it eventually stopped. I just spent that split 1/2 second to press the button force them/it closed and didn't give it another thought.

    That analogy for the car to this, is a little off kilter. But I understand the point you are making.

    Thank you for sharing your memories of similar (but nevertheless only occasional) experiences with XP and 7 and for regaling us with the tale of your almost Buddhist-like acceptance in the face of minor adversity.  Happily for you, the occasional experiences eventually stopped. Perhaps you have failed to understand that my experience with this issue is consistent and on-going. It is NOT "occasional" and it has NOT "eventually stopped".

    I am mystified by your comment that my analogy is "a little off kilter". In both cases an operation which had formerly required one operation now requires two operations.

    I'd be interested to know how many others have experienced this issue with Microsoft's system update of approximately one month ago.  If there are no others, perhaps the fault lies in my computer. If there are others, the fault lies with the update.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments