Mystery app preventing Windows 10 shutdown after update.

Anonymous
2018-02-10T04:10:34+00:00

Since a Windows 10 update a few weeks ago, when I go to shut down, it says it is closing and there is an app running  ------- but there is no app running   So I wait for it to close that nonexistent app, and after a few minutes, I am back to the computer being ready to work, not shutting down. When will a new update fix this?  Yesterday's update did not fix this. It is not a serious problem, but it is annoying to have to click "Shut down anyway" to really shut down.  What is this app that hides itself and won't quit?

[Moved from Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2018-02-10T05:20:47+00:00

    when you restart or log of and it tells you an app is still running, select the box to restart anyways. It has been like that forever on OS's. just force closing it and restating or logging off.

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  2. Anonymous
    2018-02-10T05:23:18+00:00

    Write down the name it says is running

    before you log off or restart, go to task manager and see if it is running or located in processes, details, startup or services tab and force it off or disable it if possible. But good to know what it is to determine how to address it.

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  3. Anonymous
    2018-02-10T18:00:22+00:00

    when you restart or log of and it tells you an app is still running, select the box to restart anyways. It has been like that forever on OS's. just force closing it and restating or logging off.

    Thanks for your reply. No, it has not been like that forever. This behavior started only with the Windows 10 update about 3-4 weeks ago.

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  4. Anonymous
    2018-02-10T18:02:31+00:00

    Write down the name it says is running

    before you log off or restart, go to task manager and see if it is running or located in processes, details, startup or services tab and force it off or disable it if possible. But good to know what it is to determine how to address it.

    Thanks for your reply. That's the thing. It just says "This app", but does not name the app (no clicking or hovering gives a clue). When I go to the task manager, the only app listed that is running is the task manager.

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  5. Anonymous
    2018-02-10T19:33:16+00:00

    Write down the name it says is running

    before you log off or restart, go to task manager and see if it is running or located in processes, details, startup or services tab and force it off or disable it if possible. But good to know what it is to determine how to address it.

    Thanks for your reply. That's the thing. It just says "This app", but does not name the app (no clicking or hovering gives a clue). When I go to the task manager, the only app listed that is running is the task manager.

    What I am saying is that since XP, occasionally you could get an app running when restarting or logging off and would be prompted to wait for it to close or force it closed to continue to log off or restart. It is no big deal really as long as you can force it to shut down.

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