Mystery app preventing Windows 10 shutdown after update.

Anonymous
2018-02-10T04:10:34+00:00

Since a Windows 10 update a few weeks ago, when I go to shut down, it says it is closing and there is an app running  ------- but there is no app running   So I wait for it to close that nonexistent app, and after a few minutes, I am back to the computer being ready to work, not shutting down. When will a new update fix this?  Yesterday's update did not fix this. It is not a serious problem, but it is annoying to have to click "Shut down anyway" to really shut down.  What is this app that hides itself and won't quit?

[Moved from Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2019-03-07T22:33:12+00:00

    I did try to "net stop" the two programs suggested.  However, even though I'm the administrator, I was not allowed access to those commands.

    Did you right click on the Command prompt, and select 'Run as administrator? The first time I tried I forgot to do that, and it didn't allow me to access the commands, so I had to go back and right click it.

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  2. Anonymous
    2019-03-07T21:19:56+00:00

    I did try to "net stop" the two programs suggested.  However, even though I'm the administrator, I was not allowed access to those commands.

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  3. Anonymous
    2019-03-07T19:03:19+00:00

    Thanks Craig.

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  4. Anonymous
    2019-03-07T18:19:51+00:00

    Sorry this didn't help, it took me almost a year before I got this fixed.  It got to a point that I just lived with it and assumed it was gonna stay that way.  Just keep Googling your issue and hopefully someday you'll run into a fix.

    Good Luck!

    Craig

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  5. Anonymous
    2019-03-07T17:34:03+00:00

    did you do this first:

    Open Command prompt as administrator then stop the fallowing windows services ( windows update and BITS ) using command below.

    net stop wuauserv

    net stop bits

    THEN DELETE THE FILES

    AND THEN:

    net start wuauserv

    net start bits

    Yes Craig, followed the instructions to the letter.

    Still getting that annoying shutdown message.

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