Mystery app preventing Windows 10 shutdown after update.

Anonymous
2018-02-10T04:10:34+00:00

Since a Windows 10 update a few weeks ago, when I go to shut down, it says it is closing and there is an app running  ------- but there is no app running   So I wait for it to close that nonexistent app, and after a few minutes, I am back to the computer being ready to work, not shutting down. When will a new update fix this?  Yesterday's update did not fix this. It is not a serious problem, but it is annoying to have to click "Shut down anyway" to really shut down.  What is this app that hides itself and won't quit?

[Moved from Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2019-01-29T13:06:12+00:00

    Ha,  thanks got a good LOL in that!

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  2. Anonymous
    2019-01-29T13:05:11+00:00

    To give credit to those that deserve it. Other than the Xbox controller and the mysterious app that won't let me shut my computer down, Microsoft service tech support has been very beneficial and helpful to me. I don't know why the new update has been such a problem but I hope it gets resolved soon.

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  3. Anonymous
    2019-01-29T04:34:47+00:00

    When it is this going to be fixed? -------- Ha ha ---- remember, you are talking about Microsoft ---- which means probably never or just by accident

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  4. Anonymous
    2019-01-29T04:26:36+00:00

    I also have this and I can't use Xbox controller anymore since the new update. When is this going to be fixed I even bought a new controller for the laptop and still same problem. Which is mot all the buttons are responding to imput.

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