Mystery app preventing Windows 10 shutdown after update.

Anonymous
2018-02-10T04:10:34+00:00

Since a Windows 10 update a few weeks ago, when I go to shut down, it says it is closing and there is an app running  ------- but there is no app running   So I wait for it to close that nonexistent app, and after a few minutes, I am back to the computer being ready to work, not shutting down. When will a new update fix this?  Yesterday's update did not fix this. It is not a serious problem, but it is annoying to have to click "Shut down anyway" to really shut down.  What is this app that hides itself and won't quit?

[Moved from Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-27T01:31:38+00:00

    I have resigned myself to that fact.  I just hope someday there is a fix other then buying a new laptop!!

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  2. Anonymous
    2018-11-27T01:22:54+00:00

    ...

    Please Microsoft find a solution.

    I wish you the best of luck, Craig, but waiting for Microsoft to come up with a solution (or even caring about a solution) is pretty much an exercise in futility

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  3. Anonymous
    2018-11-27T00:56:05+00:00

    I've had the same update problem for at least 4 months and nothing seems to work.  I did run the update troubleshooter and that didn't help.  I read someone said suck it up, seriously?  Because of the unknown program hanging I can not download and programs that use .msi  , it says can not install program as there is a program all ready waiting for install.

    Please Microsoft find a solution.

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  4. Anonymous
    2018-11-18T17:37:32+00:00

    Interestingly, after the last Windows 10 update (Nov2018) the "shutdown anyway" message failed to appear when I performed a normal shutdown.  However, after my laptop was shutdown and restarted, the same annoying message was still present.  So, what app might have been not started during the restart for the last update?

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  5. Anonymous
    2018-11-18T00:47:18+00:00

    Good luck, ernest ------ I just wish the Micfosoft "developers" would work as hard as we do on finding fixes for the problems they have created.

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