Such a small thing, but so annoying! Glad you were able to get rid of the problem.
Mystery app preventing Windows 10 shutdown after update.
Since a Windows 10 update a few weeks ago, when I go to shut down, it says it is closing and there is an app running ------- but there is no app running So I wait for it to close that nonexistent app, and after a few minutes, I am back to the computer being ready to work, not shutting down. When will a new update fix this? Yesterday's update did not fix this. It is not a serious problem, but it is annoying to have to click "Shut down anyway" to really shut down. What is this app that hides itself and won't quit?
[Moved from Windows / Windows 10 / Windows update, recovery, & backup]
Windows for home | Windows 10 | Sleep and Power on, off
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131 answers
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Anonymous
2018-07-27T13:02:35+00:00 -
Anonymous
2018-07-27T13:01:11+00:00 Glad you were able to get it fixed.
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Anonymous
2018-07-26T15:45:44+00:00 Thanks for these instructions, they worked for me and my computer finally shuts down without the annoying message anymore.
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Anonymous
2018-07-10T05:58:58+00:00 I have finally managed to stop this annoying "app" preventing shutdown. The thing is I cannot tell you exactly what I did to fix it.
I also had a problem the search feature in taskbar not working so was working on a work around for that, changing network settings to private
Refer to https://www.tenforums.com/tutorials/6815-set-network-location-private-public-windows-10-a.html
Testing a new user login and re-installing Cortana. Somewhere along the mystery app error has disappeared.
Also I changed the login so that I do not have to input password every time I turn on the computer.
For the Cortana search issue I followed these instructions (Note: after doing this I could get the search feature to work until I shutdown and restart and then it reoccurs)
**MOST FRUSTRATING since none of these issues were issues prior to windows updates grrr
WARNING: This solution may have yet unknown side effects, use at your own risk!
- "Win+X -> A" to open a cmd console with administrator rights.
- "net user /ADD Testadmin" to create the user Testadmin
- "net localgroup Administrators Testadmin /add" to add Testadmin to the Administrators. NOTE: The "Administrators" group name is subject to localization.
- Sign off your current Account and sign into Testadmin.
- Navigate to "C:\Users[ProblemUserName]\AppData\Local\Packages". You may have to take ownership of the Problem User's Userfolder.
- Rename the Cortana folder "Microsoft.Windows.Cortana...." and add the extension ".old"
- Sign off Testadmin and back into the problem account.
- "Win+X -> a" to open a cmd console with administrator rights.
- "start powershell" to open a new powershell with administrator rights.
- "Add-AppxPackage -DisableDevelopmentMode -Register "$(Get-AppxPackage -Name *Cortana* | Select -Expand InstallLocation)\AppxManifest.xml". This will redeploy the Cortana package.
- Reboot. Cortana and search should now be working.
- Optional: Remove Testadmin:
- "Win+X -> A" to open a cmd console with administrator rights.
- "net user /DELETE Testadmin"
- Delete "C:\Users\Testadmin"
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Anonymous
2018-06-26T11:53:37+00:00 I do have this annoying thing happen every time close down for the last month or so. SFC did not find any integrity violations on my machine either.
I agree it is annoying having to click either the force shutdown or don't close and then re-close every time i want to turn off the computer.
Hope there is an answer soon.
Grrr