File History Not Backing Up OneDrive Local Files

Anonymous
2017-10-22T21:25:23+00:00

Running 16299.19 on new Surface Pro. I have about 15GB of OneDrive files synched to my local HDD. I have unchecked the "files on demand" button so that files are actually synched locally; however, when File History runs, it does not include those files in the backup. I have added my OneDrive folder to my Documents library, and I have included the OneDrive directory in the included folders through Windows settings. When I make changes to OneDrive files, they seem to be backed up incrementally; however, it is not making an initial backup, so there is no way I could do a complete restore if something happened to all of my OneDrive files.

I have tried disconnecting my OneDrive account, deleting all local OneDrive files, turning off file history, deleting file history files and setup files, reconnecting OneDrive, and turning File History back on. I have also tried turning on File History before re-connecting my OneDrive account.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2017-11-09T17:21:28+00:00

I have copied the email they sent me below.  I was able to see the green check marks and having reset OneDrive it didn't restart so I had to run the final task.  Then all was and still is well.

  • Are you able to see the green check marks on all the files/folders in OneDrive folder of file explorer?

Try resetting your OneDrive in windows 10 computer:-

  • Press the Windows key + R.
  • In the Run window, enter: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
  • Click OK.
  • Make sure the OneDrive icon in the notification area of the taskbar disappears and then re-appears after a minute or two. Here’s how to check: Right-click the white OneDrive cloud icon in the notification area, at the far right of the taskbar.

(You might need to click the Show hidden icons arrow next to the notification area to see the

OneDrive icon.)

  • If the OneDrive icon doesn’t re-appear after a few minutes, open the Run window again and enter: %localappdata%\Microsoft\OneDrive\onedrive.exe

Was this answer helpful?

9 people found this answer helpful.
0 comments

41 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2017-10-23T02:14:57+00:00

    Hi,

    There's a possibility that the files in OneDrive aren't available offline that's why File History can't back them up. To have this verified, we suggest that you check if the files in OneDrive aren't really available offline. If they are, just have them available online. This should work.

    Let us know what happens after.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-10-23T02:36:24+00:00

    Hi. The files are marked as available offline and are synced to the local machine (green checkmarks are showing for all files). Any other ideas? Thanks.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-10-23T23:05:08+00:00

    hi dr-mac, had the same issue. Fix for me was to turn off the new "Files On-Demand" feature, which can be found in OneDrive settings.

    looks like File History obeys this setting and assumes none of the OneDrive files are on disk, when in fact many of then still are.

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments
  4. Anonymous
    2017-10-23T23:11:46+00:00

    Hi. Thanks. That was one of the things I indicated I had tried in my initial post. I really thought that would do the trick, but unfortunately it didn't. Thank you for the suggestion, though.

    Was this answer helpful?

    0 comments