File History Not Backing Up OneDrive Local Files

Anonymous

Running 16299.19 on new Surface Pro. I have about 15GB of OneDrive files synched to my local HDD. I have unchecked the "files on demand" button so that files are actually synched locally; however, when File History runs, it does not include those files in the backup. I have added my OneDrive folder to my Documents library, and I have included the OneDrive directory in the included folders through Windows settings. When I make changes to OneDrive files, they seem to be backed up incrementally; however, it is not making an initial backup, so there is no way I could do a complete restore if something happened to all of my OneDrive files.

I have tried disconnecting my OneDrive account, deleting all local OneDrive files, turning off file history, deleting file history files and setup files, reconnecting OneDrive, and turning File History back on. I have also tried turning on File History before re-connecting my OneDrive account.

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Anonymous

I have copied the email they sent me below. I was able to see the green check marks and having reset OneDrive it didn't restart so I had to run the final task. Then all was and still is well.

Are you able to see the green check marks on all the files/folders in OneDrive folder of file explorer?

Try resetting your OneDrive in windows 10 computer:-

Press the Windows key + R.
In the Run window, enter: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
Click OK.
Make sure the OneDrive icon in the notification area of the taskbar disappears and then re-appears after a minute or two. Here’s how to check: Right-click the white OneDrive cloud icon in the notification area, at the far right of the taskbar.

(You might need to click the Show hidden icons arrow next to the notification area to see the

OneDrive icon.)

If the OneDrive icon doesn’t re-appear after a few minutes, open the Run window again and enter: %localappdata%\Microsoft\OneDrive\onedrive.exe

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41 additional answers

Anonymous

2017-11-03T08:26:04+00:00

In addition to the resolution, we suggest that you run the System File Checker (SFC) tool to scan and correct if there’s a possible integrity violation on the system. To do this, you may follow the steps provided on this link. Once you’re on the page, you may expand the Windows 10, Windows 7, or Windows Vista option under the Run the System File Checker tool (SFC.exe) section, and then proceed with the steps to complete the process. After completing the steps, you may check if the issue persists.

Let us know if the tool resolves your concern.
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Anonymous

2017-10-30T13:08:24+00:00

Hi Joseph,

I would like to say thank you for coming back on this.

I can confirm that I am not experiencing any sych issues with my OneDrive client on my Windows 10 laptop. The OneDrive client is reporting that everything is 'up to date' and there is no errors logged anywhere.

As I have said above, the issue has only started following the upgrade of the operating system to the Fall Creators Update (FCU) on the 20th of October.

I should be able to have the File History component backup the local versions of files that are downloaded to the hard drive within my Windows 10 machine. It was doing this prior to the upgrade to the FCU.

I have no issues with the OneDrive client.

Can I please ask you look at this and let me know what has changed?

Many thanks in advance,

Kind regards,

Neil
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Anonymous

2017-10-30T11:15:31+00:00

Hi Neil,

The issue that you’ve encountered regarding OneDrive on your Windows 10 computer may be caused by some files or components that are broken or missing on the system or the program is not syncing properly. To sort out your concern, we suggest that you follow the steps provided in this article on how to fix OneDrive sync problems. Once you’re on the page, you may expand the Windows option, and then proceed with the steps to complete the process. After completing the steps, you may check if the issue persists.

Keep us updated about your concern for additional assistance.
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Anonymous

2017-10-23T23:11:46+00:00

Hi. Thanks. That was one of the things I indicated I had tried in my initial post. I really thought that would do the trick, but unfortunately it didn't. Thank you for the suggestion, though.
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