RealTek audio driver on windows 10 1709 doesn't work anymore

Anonymous
2017-12-08T16:27:09+00:00

I recently upgraded my Dell XPS 9333 laptop from windows 10 1703 to 1709. Consequence: the sound device in the system tray is marked with a red cross. The RealTek audio doesn't work anymore.

Before the windows upgrade my RealTek audio driver was the most recent version. Removing and installing the RealTek audio driver doesn't solve the problem.

How can the problem be solved?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2018-10-23T00:48:37+00:00

    This fixed my sound.  Thanks.  What's the difference between the RealTek and the generic High Definition Audio Device?  Will I need to eventually reinstall the RealTek?

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  2. Anonymous
    2019-01-01T02:05:42+00:00

    I am disappointed that drivers are not on windows update like they should be

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  3. Anonymous
    2019-01-01T22:48:33+00:00

    Hello,

    since  the 1709, i don't have any sound working on my PC. I saw devices like this : 

    The device apear as working. I installed the last driver from Realtek.

    but i have theses messages : 

    then : 

    L'appareil HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18492892&REV_1003\4&15c79f30&0&0001 n’a pas été migré à cause d'une correspondance partielle ou ambiguë.

    and : 

    La gestion des pilotes a terminé le processus d’ajout du service IntcAzAudAddService pour l’ID d’instance de périphérique HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18492892&REV_1003\4&15C79F30&0&0001 avec le statut suivant : 0.

    and 

    La gestion des pilotes a terminé le processus d’installation du pilote hdxthx2.inf_amd64_a8dc972cea718ae2\hdxthx2.inf pour l’ID d’instance de périphérique HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_18492892&REV_1003\4&15C79F30&0&0001 avec le statut suivant : 0x0.

    The driver seems to be up and running. 

    but when i try to reolve the problem with the windows tools : i have this return: 

    and this details;

    Hope that you have enough details to help to understand the problem.

    regards

    I have the same problem with my HP Pavillon, since the update, imposible to have any sound and when I want to solve the problem, I've the same error.

    I tried to uninstall and reinstall the drivers, no sound.

    If someone have a solution.

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  4. Anonymous
    2019-03-22T15:46:54+00:00

    I just did a big fluff around with Realtek and Windows .  I uninstalled all sound drivers, software and hardware.  I went into Program files...Realtek...audio...HDA...right click in there and properties.  Locate 'system' and set privileges to 'deny'  This will stop windows from updating Realtek devices as I have found that Realtek kinda sucks with Windows  

    Dell laptop, Inspiration

    Restarted system and all worked

    Some may have to select device manager and install audio inputs and outputs.  Simple but I used Microsoft High Definition Audio as opposed to Realtek.  I believe this is a Realtek problem and not Windows.  Microsoft states the driver for Realtek is not signed.  idk.  I'm a nobody but it worked for me.

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  5. Anonymous
    2019-03-22T15:55:41+00:00

    some of the drivers on windows update do not seem to work right with some chipsets. Not sure why but there may be some issues with the WDM changes with newer versions of Windows? WDM has been static for a long time and usually it's not a problem. 

    drivers use device id to select the right components so this is why i suggest the motherboard/machine vendor first for drivers

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