RealTek audio driver on windows 10 1709 doesn't work anymore

Anonymous

I recently upgraded my Dell XPS 9333 laptop from windows 10 1703 to 1709. Consequence: the sound device in the system tray is marked with a red cross. The RealTek audio doesn't work anymore.

Before the windows upgrade my RealTek audio driver was the most recent version. Removing and installing the RealTek audio driver doesn't solve the problem.

How can the problem be solved?

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42 answers

Anonymous

2017-12-09T20:25:29+00:00
I tried several alternatives:

Alternative 1:
- download from the Dell site (is also recommended by RealTek):
https://www.dell.com/support/home/be/nl/bebsdt1/Drivers/DriversDetails?driverId=7776F
- This doesn't solve the problem.
Alternative 2
- download from the RealTek site:
http://www.realtek.com/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false

(64 bits version, because I'm using windows10 64 bits).
- This doesn't solve the problem.
In both alternatives the old driver is removed, then the PC is restarted. Then the new driver is installed followed by a reboot. The installations were successfull.

Can you illustrate your response with the correct URL's? What do you mean with 3 versions?
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Anonymous

2017-12-08T16:40:25+00:00

The RealTek sound driver works fine on my v.1709. Be sure you have the correct type of driver (there are three types) and are using the most recent version of the driver. Follow RealTek's instructions carefully; they include removing the existing driver, restarting your computer, and installing the new driver.
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