RealTek audio driver on windows 10 1709 doesn't work anymore

This worked for me after the Windows 10 Creators Update hosed my audio and no other fixes above worked.  (Windows 10 Home, Version 1803, OS build 17134.48, Dell XPS 8700, 64-bit).

1.  Open the Realtek HD Audio control panel.  If you can’t find it, try going to C:\Program Files\Realtek\Audio\HDA and double-click on one of the .exe files.  The one that worked for me was RtkNGUI64.exe, which brings up the Dell Audio manager on my system.

2.  Click on Advanced.

3.  Click on Jack Information.

4.  Click on the Font Panel radio button.

5.  Click on Front Speaker Out.

6.  Click OK.

7.  Adjust system volume if necessary by clicking on the Volume Control icon (speaker) at bottom left of your desktop.  Right-click to bring up the Volume Mixer to adjust volume levels for individual apps.

Hope this helps.

I'm afraid that doesn't work for me as all the Realtek. exe files fail to run when I click on them. (Inc run as admin) 

I tried to see if services had been disabled but the Realtek entries are no longer there.

This worked for me after the Windows 10 Creators Update hosed my audio and no other fixes above worked.  (Windows 10 Home, Version 1803, OS build 17134.48, Dell XPS 8700, 64-bit).

1.  Open the Realtek HD Audio control panel.  If you can’t find it, try going to C:\Program Files\Realtek\Audio\HDA and double-click on one of the .exe files.  The one that worked for me was RtkNGUI64.exe, which brings up the Dell Audio manager on my system.

2.  Click on Advanced.

3.  Click on Jack Information.

4.  Click on the Font Panel radio button.

5.  Click on Front Speaker Out.

6.  Click OK.

7.  Adjust system volume if necessary by clicking on the Volume Control icon (speaker) at bottom left of your desktop.  Right-click to bring up the Volume Mixer to adjust volume levels for individual apps.

Hope this helps.

Hi Jim,

Apologies for the delay. Try reloading the driver by uninstalling it from the Device Manager, then restart your computer for Windows to automatically detect the driver.

1. Right-click on the Start menu, and select Device Manager.
2. Collapse Sound, video and game controllers, might differ.
3. Right-click on the Realtek driver, select Properties.
4. Select the Driver tab, then Uninstall device.
5. Restart your computer.

Let us know how it goes.

Same issue with MSI GT73.  Occured everytime with 1709.  I had to roll back to 1703.  Have tried all troubleshooting steps supplied in this thread (and then some).  Now 1803 is out, and cannot roll back.  I have a $2500 paperweight.

This seems to be an ongoing issue with Microsoft.

This is the third time Microsoft has broken my sound with a "update".

Before I could just restore the original sound drivers and get it to work.

This time even that is unsuccessful. What really dismays me though is every time, Microsoft responds as if this is something new. They have to know they are causing this problem. A simple search reveals literally thousands of complaints to this problem and yet...

Is the issue somehow related to the fact that it is a 32 bit version windows 10 running on a x64 bit processor? Just trying to understand why it won't install the driver with the error this driver not supported on this platform" when it use to work before the update.