Windows update messed up my computer

Anonymous
2017-11-07T05:30:30+00:00

I saw this thing in the notification center that said something about a windows update. I can't remember exactly what it said or looked like. But I clicked on it and let it update and do it's thing.  

Then when it was done. I set the computer to restart and update. When it updated and restarted I started to have problems like the start menu refused to come up. And I could not start task manager. Task manager would just get a timeout error after a bit of waiting. I could not do anything from the taskbar except open file explorer. I tried waiting for 20mins and that didn't work. So I tried restarting a couple of times and that did not work.

Then I tried holding the shift key and restarting from the log in menu to try resetting it with a restore point and there was no restore points? I know I made restore points before the troubles started to occur?

So the thing that fixed it was this option to revert to a previous version of windows. 

In that menu that I got up from holding the shift key at windows login and restarting the computer. 

This is a brand new computer I bought from Costco. 

I would really like feedback from you. And want to know what you think? 

Is it happening to a lot of other people? Or just me so far? 

I really hope you can give me a good answer that would make me feel better about the whole thing!

I kinda freaked out and thought... what if I got a lemon!  :)

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-04-18T04:08:48+00:00

    On this update, I found that user data files for Office 2007 that had been stored under Program Files had been moved to c:\Users{me}\AppData\Local\Microsoft. The AppData folder doesn't display in Windows Explorer but can be typed in. Also, a new user folder had been created for my logon, but the old folder was still there and that folder's data could be copied to the new folder.

    This is not my problem. App Data is still on my drive, so this doesn't answer my issue.

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  2. Anonymous
    2018-04-17T04:19:42+00:00

    The exact same thing happened to my lenovo ThinkPad. Start-up takes way too long now and and when I click on some icons it won’t even open the programs. Everything on my laptop was working without any issues until the Microsoft update occurred. I’m seriously considering switching to a Mac. I’m not a computer expert and don’t have the time to try and figure this out.

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  3. Anonymous
    2018-04-15T14:34:40+00:00

    Can't get past the lock screen, it's frozen solid!

    It will take an whooping $60 per hour to get my

    laptop fixed at the technician shop! Yowch!

    So, I'm going to wait for my new laptop.

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  4. Anonymous
    2018-04-14T05:54:18+00:00

    On this update, I found that user data files for Office 2007 that had been stored under Program Files had been moved to c:\Users{me}\AppData\Local\Microsoft. The AppData folder doesn't display in Windows Explorer but can be typed in. Also, a new user folder had been created for my logon, but the old folder was still there and that folder's data could be copied to the new folder.

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  5. Anonymous
    2018-04-14T00:45:55+00:00

    Hello AlaHeza,

    This issue might be caused by corrupted update files on your computer. We recommend that you perform the step-by-step troubleshooting provided on this support article to improve you PC's performance.

    If the issue still occur, try performing a system restore to isolate if the issue was caused by the update.

    Let us know the result.

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