Windows update messed up my computer

Anonymous

I saw this thing in the notification center that said something about a windows update. I can't remember exactly what it said or looked like. But I clicked on it and let it update and do it's thing.

Then when it was done. I set the computer to restart and update. When it updated and restarted I started to have problems like the start menu refused to come up. And I could not start task manager. Task manager would just get a timeout error after a bit of waiting. I could not do anything from the taskbar except open file explorer. I tried waiting for 20mins and that didn't work. So I tried restarting a couple of times and that did not work.

Then I tried holding the shift key and restarting from the log in menu to try resetting it with a restore point and there was no restore points? I know I made restore points before the troubles started to occur?

So the thing that fixed it was this option to revert to a previous version of windows.

In that menu that I got up from holding the shift key at windows login and restarting the computer.

This is a brand new computer I bought from Costco.

I would really like feedback from you. And want to know what you think?

Is it happening to a lot of other people? Or just me so far?

I really hope you can give me a good answer that would make me feel better about the whole thing!

I kinda freaked out and thought... what if I got a lemon! :)

Moved from: Windows / Windows 10 / Windows update, recovery, & backup

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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69 answers

Anonymous

2019-02-05T18:51:15+00:00

Hey douce, its a brand new computer, it’s a microsoft program.

Nice…. have a new computer from the time this question was put forth. Old news. look at dates Snarky.
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Anonymous

2019-02-05T13:42:33+00:00

Hey douce, its a brand new computer, it’s a microsoft program.
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Anonymous

2019-02-05T13:40:26+00:00

Hey moderator, you’re a ****. Its not something the owner did, its something microsoft did.
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Anonymous

2018-12-30T22:01:23+00:00

This is a crap response. The update got pushed to my machine. I regularly do back ups, but didn't even get to choose if I was ready for the update. Because it was pushed to my machine it took al long time to complete because the machine wouldn't do anything inthe middle ofcthe update. After I fianlly got it out of update I couldn't get to anything on the computer because it totally screwed up the user profiles. I couldn't even get it to do a factory reset. Microsoft needs to let people have optins on accept ing an update or not. Also asking to do a backup first.
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Anonymous

2018-12-29T00:17:09+00:00

Hi Sam,

There are a lot of reasons as to why this would happen. A conflict with hardware, (doesn't support the latest version of Windows), outdated drivers, or even software conflict (third party antivirus programs, manufacturer's pre-installed programs, etc.) are just a few of them.

Since bugs are inevitable, what you can do is to create a back up. This will assure that you will always have something to go back to in case things went south. Here's an articlefor your reference.

You may also run the Windows Update troubleshooter to fix system file corruption that causes you to experience issues after installing an update.

Best regards.

I didn't get a chance to back up my files when the update was installed without my knowledge or ok
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