Windows 10 1709 freeze randomly

Anonymous
2017-11-10T16:29:39+00:00

Windows 10 1709 its been out almost a month now and still no fix for the freezing bug issue, lots of people are having the same issue as me and none of your suggestion work  unlike the 1703 which didn't freeze for me but sadly 1709 does but seems like Microsoft hasn't acknowledge the problem yet..   #Microsoft fix it

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-12-31T05:34:22+00:00

    Hello,

    We'd like to know if you're still experiencing the issue after rolling back to version 1703. If not, we recommend that you submit your issue using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item, we gather additional details and information about your issue that will help us determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.  

    In order to submit new feedback, please follow these steps:  

    1. On a Windows 10 device, search for “Feedback Hub” in Cortana search, then launch the app.
    2. Navigate to Feedback in the left menu, then press + Add new feedback.
    3. Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory.
    4. Important: If possible, reproduce the problem(s) after clicking Begin monitoring (or Start capture) near the end of the form; Stop monitoring when you’re done.
    5. Once you’ve completed the form and monitoring, click Submit.
    6. Click Continue using Feedback Hub.
    7. Click My feedback at the top, then find the item you submitted (it may take a while to appear).
    8. Open the item you submitted, then click Share.
    9. Click Copy link, then paste the link here in your response (it will look like https://aka.ms/<uniquelink>).

    Don’t hesitate to inform us if you have any other concerns.

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  2. Anonymous
    2017-12-31T11:58:39+00:00

    Thanks but the Feedback App doesn't seem to be working either. When you click on Add feedback, the screen remains stuck on the loading blue circle / hour glass. I tried resetting the app but still have the same issue.

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  3. Anonymous
    2018-01-01T00:52:08+00:00

    Since you're having issues using the Feedback Hub, we'd like to know if there are other Windows apps that's not working properly or if you have any other issues after rolling back to 1703.

    In the meantime, we recommend that you run the System File Checker. SFC scan is done to check if there are any corrupted system files that could be causing this issue.

    If the issue still occur, reset your PC. Refer to this support link and expand Reset your PC to learn more on how to reset your computer.

    Keep us posted if you're able to address the issue by performing SFC.

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  4. Anonymous
    2018-01-06T08:05:21+00:00

    After disabling 'fast startup' about 1 week ago I didn't experience any more freezes.  So looks promising!

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  5. Anonymous
    2018-01-07T20:03:23+00:00

    I've been having the same issue (Freeze while having to do a hard reset). It's mostly been happening when I play games (either while a game is loading or seconds after it loads) but the first time it happened it was before I was able to log in. I've updated and rolled back to 1703 twice and I've had no problems with anything while running 1703. The thing I am annoyed with is once I roll back Windows tries and installs the update anyway.

    I installed the gpedit.msc tool last night to try and delay this on my pc until the issue is fixed (I know it's not a hardware issue, or a driver issue as everything is updated and I've run all of the checks) but it's still trying to get the update. What I am annoyed with is Windows reminding me daily to update or restart when the update is ready. (the window with the "remind me tomorrow" message). My plan is not to install this for a least a few more months because my current motto is "if it ain't broken, use it." and it would be nice to not have to deal with that message every single day.

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