The generic driver didn't work for me, however I selected the previous driver to the one that was malfunctioning and have regained the use of Bluetooth. Thanks for the heads up.
Intel Wireless Bluetooth not working
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Anonymous
I started my computer today and noticed I couldn't use my bluetooth devices. When I went to the Device Manager, I noticed my Intel Wireless Bluetooth was not working properly. The error message "This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE" displays in preferences. I've done the following already and still have the issue:
Disable and Enable the device
Check Windows update
Check device for updated driver software
Checked Intel for updated driver sofware
Run the Windows Bluetooth troubleshooter
Run the Windows Hardware and Devices troubleshooter
Uninstalled the device and driver software, rebooted and scanned for hardware changes to reinstall the device, reinstalled the driver software
I did that last one twice. The only thing I can get to happen is the device seems to cycle between "working properly" and the error message at least 20 times before finally deciding "This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE"
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Windows for home | Windows 10 | Devices and drivers
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42 answers
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Anonymous
2018-09-23T18:12:08+00:00 -
Anonymous
2018-12-11T20:47:56+00:00 Thanks, this sorted our problem.
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Anonymous
2018-12-30T22:34:42+00:00 Thank you!
After trying everything else I was able to find (driver reinstalling, troubleshooting etc.) this worked as charm - all bluetooth devices were back and bluetooth started working.
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Anonymous
2019-02-04T08:23:46+00:00 I have the exact same issue and my problem here is I cant install the latest driver from my manufacturer.When I uninstall the driver from the device manager it becames an unknown device thats ok but it automatically changes back to bluetooth device again.I have disabled the option in device installation settings but i still cant get rid of this situation. I literally cant install the latest driver from the web page cause windows automatically installs untill i click on the setup.exe.Also it thinks it loaded the latest version but the hardware id provided in the support page of the manufacturer is different.
In brief:
I downloaded this from ASUS web page
Intel BlueTooth driver
Intel 8260 Bluetooth Driver
Please press Start key to search “Device Manager”, select ”Intel(R) Wireless Bluetooth(R)” Details Hardware Ids check the value isUSB\VID_8087&PID_0A2B
but even after i run the setup.exe and done with the installation successfully i get this image (as you can see the hardware id's are different)
Edit:The driver id you see in the picture belongs the previous version(i.e17.1.1529.1620)of the driver in the Asus support page but i need the newest version (i.e18.1.1539.2349) i dont want to apply complex solutions i just want windows to let me install the latest driver please thanks.
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Anonymous
2019-02-05T01:38:36+00:00 Im still having this exact issue and its beyond frustrating...
Ive tried everything in this thread to no avail. Still have the Intel Wireless Bluetooth driver with the orange exclamation mark.
I need this to work!