Intel Wireless Bluetooth not working

Anonymous
2018-01-02T00:34:24+00:00

I started my computer today and noticed I couldn't use my bluetooth devices. When I went to the Device Manager, I noticed my Intel Wireless Bluetooth was not working properly. The error message "This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE" displays in preferences. I've done the following already and still have the issue:

Disable and Enable the device

Check Windows update

Check device for updated driver software

Checked Intel for updated driver sofware

Run the Windows Bluetooth troubleshooter

Run the Windows Hardware and Devices troubleshooter

Uninstalled the device and driver software, rebooted and scanned for hardware changes to reinstall the device, reinstalled the driver software

I did that last one twice. The only thing I can get to happen is the device seems to cycle between "working properly" and the error message at least 20 times before finally deciding  "This device cannot start. (Code 10) STATUS_DEVICE_POWER_FAILURE"

Moved from: Windows / Windows 10 / Network & internet

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

42 answers

Sort by: Newest
  1. Anonymous
    2019-05-24T02:22:59+00:00

    Are you still having this issue? I just got this issue yesterday and i still cant fix it.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-05-07T19:42:38+00:00

    Thanks for the quick reply.I will take it to geek squad,I think it's fried.It flicker then I'm hit with the yellow triangle indicating there's a problem.Oh well Thanks again my friend for a speedy reply.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-05-07T13:10:57+00:00

    I can only remember talking (chat) with an MS employee, who told me to reinstall the driver, but cant now remember the trick. Best to contact MS support chat.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-05-07T08:53:34+00:00

    Can you give a walkthrough.I seen the post,but unclear of how they fix it?

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-02-12T13:14:00+00:00

    After days I've my problem solved, now I did this and now it's broken again.

    It ruined my day. :(

    I am so sad.

    Was this answer helpful?

    0 comments No comments