Bug that forces you to set a pin when installing Windows 10

Anonymous

You guys might want to step up your testing efforts. This is a pretty obvious bug IMO. To be clear, I want to use my password and not a pin. But the UI says, "We think you will like it."... well I don't. Normally there is an option to set a pin later.... Well, this goes away permanently if you initially try to authenticate using the Windows Authenticator app.

I am prompted to set a pin, with no button to skip or proceed without one. If I bring up the dialog and cancel, that doesn't help either... You are basically stuck on that screen. I can't finish the installation because the only option to proceed is to create a pin which will replace my password -- I don't want to do that.

So to be clear:

Install Windows 10 and enter your name and password during installation... You can skip setting a pin.

Install Windows 10 and enter your name and then select authenticate with the authenticator... I successfully authenticate and then I am asked to set a pin. The option to skip is not there as in the first scenario. Starting the process over and entering a password instead does not help. It seems the option to skip is never available again. The only thing I could do was to wipe the install and start over.

Sure I could have set a pin and removed it later, but I didn't want to do that. I don't want it messing with my login.

Also asking me to file an issue on connect is not going to happen -- sorry. If you guys want to take the time to file it, then go for it. Hopefully you guys will investigate.

Ironically even this forum has a bug... When you edit an issue -- it resets the Windows version and topic.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hi Arap,

Setting up a pin on your device makes it more secured. One important difference between a password and a Hello PIN is that the PIN is tied to the specific device on which it was set up. Read more in this documentation:

https://docs.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/hello-why-pin-is-better-than-password

Thus, you still have option to remove it once you've done setting it up for the first time. Kindly follow the steps below:

Open the Settings app, and click/tap on the Accounts icon.
Select Sign-in options on the left side, and click/tap on the Remove button under PIN on the right side.
Click/tap on Remove to confirm.
Type in your Microsoft account password to verify, and click/tap on OK.

Additionally, you can refer answers mentioned in this thread:

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/i-dont-want-a-pin-number/902c5b3d-42d4-4fc8-b34e-71200e0b362d

Let us know how it turns out.

Note: Microsoft has updated the information in this reply to benefit users facing this issue.

0 comments

141 additional answers

Anonymous

2018-05-21T23:20:26+00:00

Hi Marc,

If you want to skip creating PIN during Windows 10 installation process, we encourage you to submit your concern using Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item, we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

Regards.
Was this answer helpful?

0 comments No comments
Anonymous

2018-05-20T23:26:14+00:00

Something new, I just had to hit Cancel, set pin, Cancel, set pin like 200 times (Number might be exaggerated somewhat) But I got a "Something went wrong" Message with a SKIP Button.
Was this answer helpful?

8 people found this answer helpful.

0 comments No comments
Anonymous

2018-05-20T23:23:41+00:00

Dear Microsoft;

Please give me Control over my Computer. I paid for this Machine and I paid to use an OS.

Did you read that? I paid to "USE An OS" I paid to use Windows, not I Paid so Windows can use my Machine and do whatever it wants.

I am the End User. You are hear to service me.

https://i.imgur.com/ZNilXIY.jpg

It Ask "Did you mean to cancel PIN?" The answer is Yes, Yes I did mean to cancel PIN.

If you "think I'll like it" your Mistaken; I do not.

Right now, MSDos 3.1 and Windows 10 feel like the same to me... Useless.

But what choice do I have? But you already knew that, most likely why you don't care about people.

I have Tried to bypass the pin with all ways mentioned in this thread, nothing works. and I don't see why I need to go back to remove something I never wanted in the 1st place. Anyone else come up with any suggestions yet?
Was this answer helpful?

10+ people found this answer helpful.

0 comments No comments
Anonymous

2018-05-20T17:30:06+00:00

Tried this, now EVERY TIME I START WINDOWS it will not allow me to access the desktop without first clicking "Next" when prompted to setup PIN, clicking cancel, then clicking "I'll do it later". How can I permanently disable login PIN? ![](https://learn-attachment.microsoft.com/api/attachments/8307ee72-e3df-44bc-899d-a1e55a87918d?platform=QnA
Was this answer helpful?

5 people found this answer helpful.

0 comments No comments