Bug that forces you to set a pin when installing Windows 10

Anonymous
2018-01-05T17:52:41+00:00

You guys might want to step up your testing efforts. This is a pretty obvious bug IMO. To be clear, I want to use my password and not a pin. But the UI says, "We think you will like it."... well I don't. Normally there is an option to set a pin later.... Well, this goes away permanently if you initially try to authenticate using the Windows Authenticator app.

I am prompted to set a pin, with no button to skip or proceed without one. If I bring up the dialog and cancel, that doesn't help either... You are basically stuck on that screen. I can't finish the installation because the only option to proceed is to create a pin which will replace my password -- I don't want to do that. 

So to be clear:

Install Windows 10 and enter your name and password during installation... You can skip setting a pin.

Install Windows 10 and enter your name and then select authenticate with the authenticator... I successfully authenticate and then I am asked to set a pin. The option to skip is not there as in the first scenario. Starting the process over and entering a password instead does not help. It seems the option to skip is never available again. The only thing I could do was to wipe the install and start over.

Sure I could have set a pin and removed it later, but I didn't want to do that. I don't want it messing with my login. 

Also asking me to file an issue on connect is not going to happen -- sorry. If you guys want to take the time to file it, then go for it. Hopefully you guys will investigate.

Ironically even this forum has a bug... When you edit an issue -- it resets the Windows version and topic.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T22:28:29+00:00

Hi Arap,

Setting up a pin on your device makes it more secured. One important difference between a password and a Hello PIN is that the PIN is tied to the specific device on which it was set up. Read more in this documentation:

https://docs.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/hello-why-pin-is-better-than-password

Thus, you still have option to remove it once you've done setting it up for the first time. Kindly follow the steps below:

  1. Open the Settings app, and click/tap on the Accounts icon.
  2. Select Sign-in options on the left side, and click/tap on the Remove button under PIN on the right side.
  3. Click/tap on Remove to confirm.
  4. Type in your Microsoft account password to verify, and click/tap on OK.

Additionally, you can refer answers mentioned in this thread:

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/i-dont-want-a-pin-number/902c5b3d-42d4-4fc8-b34e-71200e0b362d

Let us know how it turns out.


Note: Microsoft has updated the information in this reply to benefit users facing this issue.


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  1. Anonymous
    2018-06-25T10:38:56+00:00

    hi  the whole sync onedrive  feature of windows is one of the most annoying things i dislike about windows..  once you login you have to immediately  disable  it to prevent sync .. and then  disable  onedrive so it doesnt start with pc..

    you can prevent sync by logging  into your microsoft account online and disable it from there..

    which i later learned..

    but for me its a feature i dont want and never need or use..

    why  is it turned on and so difficult to say no too..  

    i reinstalled windows the otherday.. and after it was updated  and ready to use i had to go into programs and remove approximately 20 programs and games windows had installed..

    all things i have no need for..  with the help of ccleaner  i was able to remove,  groove, onedrive, xbox  etc etc..  

    maybe  during the windows installation  there could be check boxes   like with cortana, what programs  to install...

    its like buying a hp or acer or toshiba  computer now with all the bloatware 

    im also anti cloud as much as possible,  i understand it has its uses..  and sometimes its great.. 

    but i dont like it when its not on my terms..  afterall its my  information and personal  things

    thats being uploaded..  and just maybe  i dont want it in the cloud.. ..

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  2. Anonymous
    2018-06-25T06:37:23+00:00

    I totally agree but what a cr*p knee-jerk liability play it is.   We are now forced to sign in to our Win 10 laptops/desktops with our Microsoft accounts - email address and password, and then set a PIN which most people will assume to be 4-digit numeric.   So if anyone steals a laptop now, instead of a proper password, all the have to guess is a 4 digit numeric.

    To make things even worse, when the 1803 update failed on my laptop, when I finally ended up having to restore the entire operating system, I finally got to copy my files over from win.old to my new (now also <Removed>  user profile) folders, Microsoft had set the newly installed One Drive to automatically copy every folder I had just moved to my newly<Removed> profile name, into One Drive.  I didn't realise this until I started to wonder what the weird little icon was in the task bar.    So everything, photos, private documents, everything I definitely didn't want stored in the cloud was being grabbed by Microsoft's software and uploaded to goodness' knows where, ready to be hacked whenever anyone fancied a stab.

    I still haven't resolved my messed up local profile name, Microsoft defaulted it to the first 5 letters of my email address without even asking me if that was what I wanted.   I know cannot change it nor create another user profile without adding yet another email address and setting up yet another Microsoft account, which I don't want to do.   I used to run Vista, logged in with a unique local password, all my files were stored in my own user profile and backed up to a portable hard drive, which I was perfectly happy with.   Now it seems, my personal files are at risk, from online hacking and if my laptop gets stolen.

    How has Microsoft been able to just get away with destroying hardware and software security and personal account integrity in just one disastrous update?

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  3. Anonymous
    2018-06-25T03:58:34+00:00

    My guess is it's a liability play. They figured out that making everyone use their Microsoft account to log into Windows 8.1 and Windows 10 means that anyone who hacks your Microsoft account now has access to all info on all of your hardware devices they get their hands on (and perhaps even remotely, depending on whether you have remote desktop and/or OneDrive sharing enabled).

    So they're trying to turn back the clock a bit to where people had a unique/disconnected password on every device they used. But their claim that this makes PINs safer is bull For one thing the pins default to numbers only (you have to toggle a setting in order to include letters), so they're already several degrees less secure than a strong account password. For another thing, do you really think most people are going to set strong, unique PINs on every Windows device they use? Of course not- most of them are just going to use "1111" because they're frustrated and now anyone who steals their laptop has instant access to all their files. And while it will be Microsoft's fault, they won't get the blame.

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  4. Anonymous
    2018-06-24T09:04:29+00:00

    My wife's HP desktop has just started this rubbish.  When she logs on with her password, it goes to blue screen with wording about how much safer a pin is since it is only stored on the computer not in the cloud.  Clicking Next since there is no other way out of the screen takes us to another blue screen which eventually gives us the option of making a pin or 'Do this later'.  Doing it later means that she has to do it every time she logs on.  This is Windows 10 Home latest update.  My PC has Windows 10 Pro and does not give me the Pin screen (Yet).  Why did it start after the update had been in place for at least a week?  Why does it do it at all?  Why cant Microsoft let us make decisions for ourselves - I hate Macs for this very reason.  They do NOT know best.

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