Bug that forces you to set a pin when installing Windows 10

Anonymous
2018-01-05T17:52:41+00:00

You guys might want to step up your testing efforts. This is a pretty obvious bug IMO. To be clear, I want to use my password and not a pin. But the UI says, "We think you will like it."... well I don't. Normally there is an option to set a pin later.... Well, this goes away permanently if you initially try to authenticate using the Windows Authenticator app.

I am prompted to set a pin, with no button to skip or proceed without one. If I bring up the dialog and cancel, that doesn't help either... You are basically stuck on that screen. I can't finish the installation because the only option to proceed is to create a pin which will replace my password -- I don't want to do that. 

So to be clear:

Install Windows 10 and enter your name and password during installation... You can skip setting a pin.

Install Windows 10 and enter your name and then select authenticate with the authenticator... I successfully authenticate and then I am asked to set a pin. The option to skip is not there as in the first scenario. Starting the process over and entering a password instead does not help. It seems the option to skip is never available again. The only thing I could do was to wipe the install and start over.

Sure I could have set a pin and removed it later, but I didn't want to do that. I don't want it messing with my login. 

Also asking me to file an issue on connect is not going to happen -- sorry. If you guys want to take the time to file it, then go for it. Hopefully you guys will investigate.

Ironically even this forum has a bug... When you edit an issue -- it resets the Windows version and topic.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T22:28:29+00:00

Hi Arap,

Setting up a pin on your device makes it more secured. One important difference between a password and a Hello PIN is that the PIN is tied to the specific device on which it was set up. Read more in this documentation:

https://docs.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/hello-why-pin-is-better-than-password

Thus, you still have option to remove it once you've done setting it up for the first time. Kindly follow the steps below:

  1. Open the Settings app, and click/tap on the Accounts icon.
  2. Select Sign-in options on the left side, and click/tap on the Remove button under PIN on the right side.
  3. Click/tap on Remove to confirm.
  4. Type in your Microsoft account password to verify, and click/tap on OK.

Additionally, you can refer answers mentioned in this thread:

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/i-dont-want-a-pin-number/902c5b3d-42d4-4fc8-b34e-71200e0b362d

Let us know how it turns out.


Note: Microsoft has updated the information in this reply to benefit users facing this issue.


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  1. Anonymous
    2018-11-18T17:45:52+00:00

    My issue,  I should not have to be forced to provide a PIN or PASSWORD if I choose not to.  I live alone and choose not to have a password or PIN, however, due to a recent hard drive failure, I was forced to reinstall Windows 10 on my new hard drive.  I have tried to remove the requirement of a PIN and it appears to work, however, the next time I start my computer, I am required to "create" a PIN.    I'm so tired of Microsoft trying to control my life.

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  2. Anonymous
    2018-11-15T19:35:41+00:00

    Hi i’m trying to set up a new device for my daughter. We are waiting for the set up a pin screen to load but it is taking forever... whats the issue??

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  3. Anonymous
    2018-11-14T15:52:17+00:00

    Unacceptable. Poor design decision. You can hawk the merits, that is your prerogative. Forcing it while setting up Windows is 100% unacceptable.

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  4. Anonymous
    2018-11-03T22:05:28+00:00

    The problem i have with having a larger attack surface (not that it matters with mimikatz capabilities and badusb) its not a ‘PIN’ if its a password, a PIN is numerical. I dont need to explain that to this forum but someone at microsoft might want to consider language 

    additionally, i just dont want it. Nor do i want to have to create a local account to negate the shitty force fed awful UX 

    reguardless of complexities, microsoft have removed skip/do this later ...obviously this platform is not used for user feedback

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