Windows 10 Image Thumbnails Flash then Disappear in Explorer

Anonymous
2017-12-05T17:15:02+00:00

I'm running Windows 10 Pro, Version 1703. Basically, whenever I open a folder, the image thumbnails will flash then disappear, and I've maid sure my "Always show Icons, Not Thumbnails" is unchecked. I have no idea what the problem is, as that was the only solution I could seem to find. Thank you!

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2018-01-01T13:46:04+00:00

I just learned that if you deactivate the OneDrive "save space and download files as you use them" feature (i.e. leave all OneDrive files on your PC) then the thumbnail problem is fixed.  In addition, the Photos app now shows these files (which it did not do before, even though the files were locally "always" stored on the PC).

There is clearly a bug in the change to OneDrive -- don't get me wrong, the selective sync feature is nice, but it is affecting the thumbnail process somehow.


Moderator's note:

You can disable OneDrive Files On-Demand feature using these steps:

  1. Right click OneDrive icon on taskbar, select Settings.
  2. In Settings tab, under Files On-Demand, uncheck Save space and download files as you use them option.
  3. Click OK.

Note: Microsoft has updated the information in this reply, to benefit users facing this issue.


Was this answer helpful?

70+ people found this answer helpful.
0 comments No comments

85 additional answers

Sort by: Newest
  1. Anonymous
    2018-04-20T21:09:17+00:00

    I am also having this issue on a Surface Pro2; and,...in the OneDrive folders; ONLY.  I noticed it about 3 or 4 days ago (today 4/20/18).

    Today, prior to reading this thread I had done all of the many above, and other suggestions.  After reading this, especially the issue being isolated to the Surface and OneDrive I went back into my folders and confirmed that it is only occurring in the OneDrive folders.

    Screenshots, Pictures folders, all fine; thumbnails displayed.  OneDrive; flash thumbnail images, then icons.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-04-14T22:54:55+00:00

    Thank you for the reply.

    I tried the suggested solution which didn't work. However, I cleared my disk space and this seems to have solved the problem. I was close to the limits, so I decided this was a moment to free up a few GB. I don't know if this is what fixed it but it seems to have.

    Thanks 

    Rob

    Was this answer helpful?

    8 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-04-14T22:25:09+00:00

    Well it did at the beginning like other solutions, but the problem returned later.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2018-04-14T19:56:13+00:00

    This has worked for me, but I had to toggle it back off after.

    I think the problem is due to Windows trying to refresh the thumbnail from cloud and on premise simultaneously, hence why it keeps refreshing continusouly.

    Anyway. Fixed for me. I wish it did for you.. lame problem.

    Was this answer helpful?

    0 comments No comments