Windows 10 Image Thumbnails Flash then Disappear in Explorer

Anonymous
2017-12-05T17:15:02+00:00

I'm running Windows 10 Pro, Version 1703. Basically, whenever I open a folder, the image thumbnails will flash then disappear, and I've maid sure my "Always show Icons, Not Thumbnails" is unchecked. I have no idea what the problem is, as that was the only solution I could seem to find. Thank you!

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2018-01-01T13:46:04+00:00

I just learned that if you deactivate the OneDrive "save space and download files as you use them" feature (i.e. leave all OneDrive files on your PC) then the thumbnail problem is fixed.  In addition, the Photos app now shows these files (which it did not do before, even though the files were locally "always" stored on the PC).

There is clearly a bug in the change to OneDrive -- don't get me wrong, the selective sync feature is nice, but it is affecting the thumbnail process somehow.


Moderator's note:

You can disable OneDrive Files On-Demand feature using these steps:

  1. Right click OneDrive icon on taskbar, select Settings.
  2. In Settings tab, under Files On-Demand, uncheck Save space and download files as you use them option.
  3. Click OK.

Note: Microsoft has updated the information in this reply, to benefit users facing this issue.


Was this answer helpful?

70+ people found this answer helpful.
0 comments No comments

85 additional answers

Sort by: Newest
  1. Anonymous
    2018-05-22T07:07:38+00:00

    Aso

    I'm running Windows 10 Pro, Version 1703. Basically, whenever I open a folder, the image thumbnails will flash then disappear, and I've maid sure my "Always show Icons, Not Thumbnails" is unchecked. I have no idea what the problem is, as that was the only solution I could seem to find. Thank you!

    There's a bug with Onedrive!   Tech support, please look into it.  I discovered this by accident a few nights ago.  I usually keep Onedrive turned off when working in my Asus Rog G752VT since it's such a resource hog!  It makes everything run slower and many times I have to wait as I'll see a "not responding" on the tab bar.  I turn on OD when I am done with most task and let it run then to sync to the cloud.  

    Today 5/21/2018.  About 2 weeks ago, all of a sudden, my thumbnails wouldn't appear.  I went through the web forums and applied the different solutions of clearing caches and running on the command prompt.  I repeated a few times.  Nothing worked.  So frustrating.

    A few nights ago, I turn on OD.  I then go into my photos file and voila, slowly, one by one, stand alone photos not in file, the thumbnails started to appear.  I then started opening larger files and slowly, thumbnails started appear.  

    So I experimented by turning OD on and off.  Sure enough, when OD is off, all I see are icons.  Turn on OD and voila, the thumbnails start to propagate.  So, there must be a new bug!   

    I noticed the change from thumbnail to icon when there was an update.  It's always some update that screws things up.  There was an update and I could see the visual design changes to OD.  Please fix it, quick!!!! 

    The other bug is with the folders.  In the my pictures file, the file folders still show icons instead of thumbnails.  For fun, I dragged and dropped some folders from the my pictures folder onto my desktop.  No change.  But when I re-dragged and dropped them back into the my photos folder, voila, thumbnails appeared on the folder!!!!!  Please fix it, quick!!!!!!! 

    Also, fix OD so that's it's not such a resource hog!!!!!!!!  So frustrating to have to keep turning it on and off just so my computer can run more efficiently.  

    So there you have it..... another bug!  I contacted a buddy of mine who has since retired from MS that worked in the OD group to let him know.  Maybe he'll figure out something soon!

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-05-16T00:18:51+00:00

    SOLVED!!!

    I tried almost all the procedures on these replies but none of them worked.  I uninstalled Microsoft OneDrive and immediately got all my thumbnails.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-05-01T10:06:19+00:00

    I had the exact same problem. In my OneDrive Pictures folder just showed a few thumbnails at a random pattern.

    What solved it for me was to turn off OneDrives "Files On-Demand" function. When I did, my Thumbs was shown immediately! OneDrive version: 2018 (Build 18.065.0329.0002)

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-04-20T21:23:54+00:00

    I am also having this issue on a Surface Pro2; and,...in the OneDrive folders; ONLY.  I noticed it about 3 or 4 days ago (today 4/20/18).

    Today, prior to reading this thread I had done all of the many above, and other suggestions.  After reading this, especially the issue being isolated to the Surface and OneDrive I went back into my folders and confirmed that it is only occurring in the OneDrive folders.

    Screenshots, Pictures folders, all fine; thumbnails displayed.  OneDrive; flash thumbnail images, then icons.

    Not just Surface Pro. I have multiple different machines, including Surface Pro 3. It doesnt matter. One being a server and OneDrive client is running on the server only. This OneDrive folder is shared so I dont have to keep a copy of my 1drv content on each machine. I access my 1drv folder via my local network. 

    Thumbails are not working correctly (i.e. at all) on any of my machines. 

    This issue applies to OneDrive personal and OneDrive for Business.

    Was this answer helpful?

    0 comments No comments