Windows 10 Image Thumbnails Flash then Disappear in Explorer

Anonymous
2017-12-05T17:15:02+00:00

I'm running Windows 10 Pro, Version 1703. Basically, whenever I open a folder, the image thumbnails will flash then disappear, and I've maid sure my "Always show Icons, Not Thumbnails" is unchecked. I have no idea what the problem is, as that was the only solution I could seem to find. Thank you!

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-01-01T13:46:04+00:00

I just learned that if you deactivate the OneDrive "save space and download files as you use them" feature (i.e. leave all OneDrive files on your PC) then the thumbnail problem is fixed.  In addition, the Photos app now shows these files (which it did not do before, even though the files were locally "always" stored on the PC).

There is clearly a bug in the change to OneDrive -- don't get me wrong, the selective sync feature is nice, but it is affecting the thumbnail process somehow.

Moderator's note:

You can disable OneDrive Files On-Demand feature using these steps:

  1. Right click OneDrive icon on taskbar, select Settings.
  2. In Settings tab, under Files On-Demand, uncheck Save space and download files as you use them option.
  3. Click OK.

Note: Microsoft has updated the information in this reply, to benefit users facing this issue.

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  1. Anonymous
    2017-12-31T09:58:15+00:00

    Hi Alden

    I have this problem for photos in drive D not in one drive. I tried all of your suggestions but this problem isn't fixed. Please help me to fix this problem. Thank you

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  2. Anonymous
    2017-12-31T07:26:50+00:00

    By the way, I went out to the Feedback Hub.  This issue is at the top of requests to be corrected.  It looks like many people are having this problem.  Therefore, I'm confident it's not a settings issue, but a problem with the update itself.  I do hope this is corrected soon.  I noted that the complaints were from 2 months ago, and so it's clear this is not a fast fix from Microsoft.  I found no help on the Feedback Hub, but I was able to agree with many others that this is a serious problem.  

    If you do learn of solutions that will work, please do respond.

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  3. Anonymous
    2017-12-31T07:02:06+00:00

    In my case, I have all pictures in OneDrive.   That said, I'll submit my issue using the Feedback Hub.

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  4. Anonymous
    2017-12-31T06:47:02+00:00

    Thank you for the update. Does this concern applies only on OneDrive folders only or other folders as well?

    If yes, We encourage you to submit your issue using Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item, we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

    Should you need further information, don't hesitate to contact us.

    Regards.

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