Windows 10 Image Thumbnails Flash then Disappear in Explorer

Anonymous
2017-12-05T17:15:02+00:00

I'm running Windows 10 Pro, Version 1703. Basically, whenever I open a folder, the image thumbnails will flash then disappear, and I've maid sure my "Always show Icons, Not Thumbnails" is unchecked. I have no idea what the problem is, as that was the only solution I could seem to find. Thank you!

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-01-01T13:46:04+00:00

I just learned that if you deactivate the OneDrive "save space and download files as you use them" feature (i.e. leave all OneDrive files on your PC) then the thumbnail problem is fixed.  In addition, the Photos app now shows these files (which it did not do before, even though the files were locally "always" stored on the PC).

There is clearly a bug in the change to OneDrive -- don't get me wrong, the selective sync feature is nice, but it is affecting the thumbnail process somehow.

Moderator's note:

You can disable OneDrive Files On-Demand feature using these steps:

  1. Right click OneDrive icon on taskbar, select Settings.
  2. In Settings tab, under Files On-Demand, uncheck Save space and download files as you use them option.
  3. Click OK.

Note: Microsoft has updated the information in this reply, to benefit users facing this issue.

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  1. Anonymous
    2018-01-20T01:47:53+00:00

    I have had this issue for quite a while now and have tried all of the methods here and more to no avail. I am glad to have found a currnet thread and hope a solution is found soon.

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  2. Anonymous
    2018-01-17T14:16:19+00:00

    Jack, I 100% agree. This is ridiculous and it drags on and on.

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    2 people found this answer helpful.
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  3. Anonymous
    2018-01-17T12:52:37+00:00

    Look the people who are having this same issue have tried the fixes you've requested. THEY DON'T WORK. I have not had this problem before. It just happened and I cannot get a thumbnail preview on any drive including external. I can't believe that this is not an issue that MS has an answer for since it is affecting many users. So stop telling us to delete cache, uncheck this we've done all of that. This has to be something entirely different.Why would a perfectly good system that was working fine all of a sudden start making previews disappear and its not a bug or virus.

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    4 people found this answer helpful.
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  4. Anonymous
    2018-01-07T19:49:18+00:00

    same problem here.  OneDrive "Files on demand" is not turned on.  All drivers updated, and using fall creators update.

    hope a solution arises soon...

    Win 10 x64 Pro

    Dell Precision m5510

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