Windows 10 Image Thumbnails Flash then Disappear in Explorer

Anonymous
2017-12-05T17:15:02+00:00

I'm running Windows 10 Pro, Version 1703. Basically, whenever I open a folder, the image thumbnails will flash then disappear, and I've maid sure my "Always show Icons, Not Thumbnails" is unchecked. I have no idea what the problem is, as that was the only solution I could seem to find. Thank you!

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-01T13:46:04+00:00

I just learned that if you deactivate the OneDrive "save space and download files as you use them" feature (i.e. leave all OneDrive files on your PC) then the thumbnail problem is fixed.  In addition, the Photos app now shows these files (which it did not do before, even though the files were locally "always" stored on the PC).

There is clearly a bug in the change to OneDrive -- don't get me wrong, the selective sync feature is nice, but it is affecting the thumbnail process somehow.


Moderator's note:

You can disable OneDrive Files On-Demand feature using these steps:

  1. Right click OneDrive icon on taskbar, select Settings.
  2. In Settings tab, under Files On-Demand, uncheck Save space and download files as you use them option.
  3. Click OK.

Note: Microsoft has updated the information in this reply, to benefit users facing this issue.


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  1. Anonymous
    2018-01-30T13:31:30+00:00

    I see exactly the same behavior regarding the thumbnails. Any help would be highly appreciated!

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  2. Anonymous
    2018-01-28T15:23:00+00:00

    I have exactly the same issue. I' ve noticed that if I open the files with the default win 10 PHOTO application. Somehow, the previews are generated again. That is the reason why some of the files have the previews and some not. I would really appreciate if you could tell if you have found the solution.

    Thanks,

    Hugo.

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  3. Anonymous
    2018-01-24T11:22:59+00:00

    Hey, I note today that my thumbnails are coming through perfectly now.  The latest update fixed the problem.  It took a while . . . a long while . . . but I'm grateful to have it working correctly again.  Thx.  Ron

    I have all my Windows updates installed and still have the problem. Its in all my folders not just my OneDrive folder. The problem is on my internal drive and external USB drives. I've tried all the fixes listed in this thread and they don't work.

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  4. Anonymous
    2018-01-23T04:19:01+00:00

    Hey, I note today that my thumbnails are coming through perfectly now.  The latest update fixed the problem.  It took a while . . . a long while . . . but I'm grateful to have it working correctly again.  Thx.  Ron

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