Windows 10 Image Thumbnails Flash then Disappear in Explorer

Anonymous

I'm running Windows 10 Pro, Version 1703. Basically, whenever I open a folder, the image thumbnails will flash then disappear, and I've maid sure my "Always show Icons, Not Thumbnails" is unchecked. I have no idea what the problem is, as that was the only solution I could seem to find. Thank you!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

I just learned that if you deactivate the OneDrive "save space and download files as you use them" feature (i.e. leave all OneDrive files on your PC) then the thumbnail problem is fixed. In addition, the Photos app now shows these files (which it did not do before, even though the files were locally "always" stored on the PC).

There is clearly a bug in the change to OneDrive -- don't get me wrong, the selective sync feature is nice, but it is affecting the thumbnail process somehow.

Moderator's note:

You can disable OneDrive Files On-Demand feature using these steps:

Right click OneDrive icon on taskbar, select Settings.
In Settings tab, under Files On-Demand, uncheck Save space and download files as you use them option.
Click OK.

Note: Microsoft has updated the information in this reply, to benefit users facing this issue.

0 comments

85 additional answers

Anonymous

2018-02-09T19:39:17+00:00

This has been bugging me for a couple of weeks, I've also found that any folders in One drive are tragically slow compared to others.

I found initially that pausing One Drive sync sped up folder use but not if I was making changes so I guess something is storing a growing list of changes, but then as if by magic when I resume syncing all of my pictures reappear as they should.

So I can sync and have really slow drives all the time or not sync and have drives that appear to get slower gradually.

Come on Microsoft there is no good excuse for One drive performing this badly.
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments
Anonymous

2018-02-01T04:33:20+00:00

Hi Everyone

I had the same problem, and it made me very annoyed. This problem has lived for a long time although I have tried all the tips from the internet to solve it.

The solution to this problem was unexpected)))

I think this solution will not be very useful to users, but it can help developers.

A few days ago, during my Skype video conference (it does not matter), my computer has shown a Blue Screen of Death. I do not know what was the problem at that moment. But after reboot, the problem with Thumbnails was solved.

P.S. Probably Windows OS has restored some basic settings - Windows 10, Version 1709 (OS Build 16299.192).
Was this answer helpful?

0 comments No comments
Anonymous

2018-01-30T23:20:29+00:00

No luck. I confirmed that two of my users who have this issue are both fully updated with January patches on Windows Enterprise 1709. Their thumbnails still briefly appear in sequence, then disappear to be replaced with the system icon (or, for Windows Photo Viewer, an icon-less white box). Disk cleanup, manually deleting the thumbnail cache, checking explorer option to always display thumbnails...all of the usual suspected culprits were still ineffective. My personal machine still seems to be fixed, but I have no idea why.
Was this answer helpful?

0 comments No comments
Anonymous

2018-01-30T18:21:07+00:00

Same here. The problem has vanished on my machine after installing January updates. I'll double-check this with some of my affected users and see if it resolves the issue for them.
Was this answer helpful?

0 comments No comments