Windows 10 Image Thumbnails Flash then Disappear in Explorer

Anonymous
2017-12-05T17:15:02+00:00

I'm running Windows 10 Pro, Version 1703. Basically, whenever I open a folder, the image thumbnails will flash then disappear, and I've maid sure my "Always show Icons, Not Thumbnails" is unchecked. I have no idea what the problem is, as that was the only solution I could seem to find. Thank you!

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-01-01T13:46:04+00:00

I just learned that if you deactivate the OneDrive "save space and download files as you use them" feature (i.e. leave all OneDrive files on your PC) then the thumbnail problem is fixed.  In addition, the Photos app now shows these files (which it did not do before, even though the files were locally "always" stored on the PC).

There is clearly a bug in the change to OneDrive -- don't get me wrong, the selective sync feature is nice, but it is affecting the thumbnail process somehow.


Moderator's note:

You can disable OneDrive Files On-Demand feature using these steps:

  1. Right click OneDrive icon on taskbar, select Settings.
  2. In Settings tab, under Files On-Demand, uncheck Save space and download files as you use them option.
  3. Click OK.

Note: Microsoft has updated the information in this reply, to benefit users facing this issue.


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  1. Anonymous
    2017-12-31T06:47:02+00:00

    Thank you for the update. Does this concern applies only on OneDrive folders only or other folders as well?

    If yes, We encourage you to submit your issue using Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item, we gather additional details and information about your issue that will help determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

    Should you need further information, don't hesitate to contact us.

    Regards.

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  2. Anonymous
    2017-12-28T01:34:07+00:00

    Just to clarify.  I have done each of the steps indicated in the following website:

    https://www.easytechguides.com/thumbnails-not-showing-in-windows.html

    There are 10 ideas.  I've done the first 9.  I'd rather not download a 3rd-party solution to fix this, but all the rest have been done.  Plus, I did an upgrade installation.  

    Thx.

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  3. Anonymous
    2017-12-24T03:40:31+00:00

    In the case, thumbnails are still not showing at all on after following the steps mentioned, chances are that someone or something messed up with your folder settings. To sort the concern, you need to recreate the thumbnail cache using Disk Cleanup:

    1. Open File Explorer.
    2. Click on the View tab.
    3. Click Options to open Folder Options.
    4. Click on the View tab.
    5. Make sure to clear the check mark for the Always show icons, never thumbnails option.
    6. Click Apply.
    7. Click OK to complete the task.

    Should you need further information, don't hesitate to contact us.

    Regards.

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  4. Anonymous
    2017-12-21T01:58:47+00:00

    Hi,

    Have you tried the steps provided on this thread yet?

    Regards.

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