Bluetooth adapter device cannot start (code 10)

Anonymous
2017-11-05T02:13:33+00:00

Greetings,

After installing the Fall Creators update, I started experiencing problems with my bluetooth adapter driver (Intel(R) Wireless Bluetooth(R)). The device manager gives

so I cannot connect any bluetooth device to my PC. I tried re-installing the adapter driver (by removing it entirely from my PC then reinstalling from Intel's website, my motherboard's DVD, etc.) which did not correct the problem, noting that it has always been in the latest version. I have used other things provided by Microsoft such as the installation/uninstallation troubleshooter, which suggested that the registries may have not properly been removed. This appeared to be the case, though this did not resolve the driver issue. Uninstalling the update and repeating the above did not fix this either. Any suggestions as how to proceed?

I note that the bluetooth adapter driver is fully functioning on my dual-booted Manjaro operating system.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-04-08T15:18:53+00:00

    i have a HP 20-r100na All-in-One Desktop PC

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  2. Anonymous
    2018-08-17T17:44:09+00:00

    I get an error on the pc when i run both of the commands.

    Make sure the binary is stored at the specified path or debug it to check for problems with the binary or dependent .dll files.

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  3. Anonymous
    2018-02-15T18:58:53+00:00

    Hi John,

    The update could be causing a conflict between the Bluetooth and your computer. In the meantime, we suggest that you perform a System restore to the time that you've reinstalled your computer. Once done, you may stop the updates from installing on your computer. Here is the steps to disable the updates in command prompt:

    1. Press the Windows key + X on your keyboard, then choose Command Prompt (Admin).
    2. Type these commands one-by-one:net stop wuauservnet stop bitsnet stop dosvc
    3. Close the command prompt and restart your computer once done.

    Let us know if the issue persists after performing System restore to remove the update/s.

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  4. Anonymous
    2018-02-26T18:02:04+00:00

    Restore points are deleted after 90 days since it's the default time for it to stay in the computer's system. Upgrading can also be the reason of a missing or deleted restore points. However, restoring beyond or prior to the update couldn't be possible, since it (should) also created or saved a restore point on that day. If it wasn't a long time since your computer updated, we suggest that you make some space on your computer by removing some of your files in the system drive. Check this article to learn more about "System Restore "restore points" are missing or deleted".

    We're looking forward to your feedback.

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  5. Anonymous
    2018-02-14T01:06:52+00:00

    Update, I opened my computer today for round two of trying to repair my Bluetooth. Everything worked perfectly, immediately! I have no idea how it did it but it managed to fix itself overnight. Anyway i'm happy!

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