Error 0x80070bc2 during installation KB4074588

OK, as I said originally, we are now at the point of wipe and reimage since the "easier" attempts failed to correct the issue. You will need to back up and files and data stored locally and be prepared to reinstall apps and programs. This isn't a quick process, but once complete, you should be fine.

Go to https://support.microsoft.com/en-us/surfacereco... (with a different Windows computer if yours is not working properly) and download a recovery image for your Surface. You will need a 16GB USB stick formatted FAT32. Unzip/extract the recovery zip to the formatted USB stick and then-

To reset your Surface from a USB recovery drive:

Step 1: Make sure your Surface is turned off and plugged in (hold down the power button for 30 seconds).

Step 2: Insert the USB recovery drive into the USB port on your Surface.

Step 3: Press and hold the volume-down button while you press and release the power button on your Surface.

Step 4: When the Surface logo appears, release the volume button.

Step 5: When prompted, select the language and keyboard layout you want.

Step 6: Select Troubleshoot > Reset your PC.

If prompted for a recovery key, select Skip this drive at the bottom of the screen.

Step 7: Select the target operating system you wish to reset. This refers to the current operating system installed on your Surface.

Step 8: Select Yes, repartition the drives, and on the next page, select Next.

Step 9: Choose Just remove my files.

Step 10: Select Reset.

Surface restarts and the Surface logo displays while the reset process continues (this can take a while).

After you complete the above, run winver to find out which build of Windows you have. If it is NOT 16299, go to https://www.microsoft.com/en-us/software-downlo... and select Update Now. Then we will continue normally from there.

Sorry about the pain and frustration. But the above will get things back to a good configuration.

Hi. I have the same problem and have tried restarting, updating as well as what mentioned above in the cmd commad and nothing worked. Please help

The latest cumulative update is https://support.microsoft.com/en-us/help/408984... - let's try something else

1. go to http://catalog.update.microsoft.com/v7/site/Sea... and download 2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4089848) - save it to yur Surface. Don't run it yet
2. disconnect from the Internet
3. Go to Settings, Updates, view installed updates and if it is showing, uninstall 4088776 (I know you said the issue says not installed).
4. restart
5. now run the MSU file you downloaded in step 1
6. restart and connect to Internet

run

winver and confirm you are running 16299.334

Microsoft has been documenting the following on the past few cumulative updates:

"Even though the update was successfully installed, Windows Update incorrectly reports that the update failed to install. To verify the installation, select Check for Updates to confirm that there are no additional updates available.

You can also type About your PC in the Search box on your taskbar to confirm that your device is using the expected OS build.

Microsoft is working on a resolution and will provide an update in an upcoming release."

so if you have .334, it IS installed

let me know..

I do all the steps but still my os build is 16299.125. i got caught up with this problem. please help me to fix this.

The latest cumulative update is https://support.microsoft.com/en-us/help/408984... - let's try something else

1. go to http://catalog.update.microsoft.com/v7/site/Sea... and download 2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4089848) - save it to yur Surface. Don't run it yet
2. disconnect from the Internet
3. Go to Settings, Updates, view installed updates and if it is showing, uninstall 4088776 (I know you said the issue says not installed).
4. restart
5. now run the MSU file you downloaded in step 1
6. restart and connect to Internet

run

winver and confirm you are running 16299.334

Microsoft has been documenting the following on the past few cumulative updates:

"Even though the update was successfully installed, Windows Update incorrectly reports that the update failed to install. To verify the installation, select Check for Updates to confirm that there are no additional updates available.

You can also type About your PC in the Search box on your taskbar to confirm that your device is using the expected OS build.

Microsoft is working on a resolution and will provide an update in an upcoming release."

so if you have .334, it IS installed

let me know..