Is it possible to permanently delete windows 10 update assistant?

Anonymous
2017-10-13T22:32:01+00:00

I have a HP laptop (Model: 15-ac121na) using Windows 10 Home and for the last 3months ive been having problems with very slow internet speed. I tried so many different solutions to no avail and eventually i come across a temporary fix of rolling back the driver of the network adapter to version 2023.4.720.2015 however every time i close the laptop or restart it the network adapter updates itself again. This situation is bearable but now suddenly i keep getting window assistant pop ups constantly trying to download 5GB of updates. After giving in on what seems like the 1000th attempt to stop it i let the updates install and upon logging into my laptop i noticed the internet speeds had dropped again, i tried to roll back the driver but the option is now greyed out and i was stuck with just 54kbps on version 2023.58.731.2017!! I uninstalled the updates by going back to the previous windows build and now everything is back to normal (me rolling back the driver every so often) but im still getting windows assistant pop ups trying to install even after i went to control panel and deleted the application!

If anyone could help me with either deleting the assistant permanently or even my dodgy speeds i would be very greatful.

Moved From: Windows /Apps on Windows 10 / Other Windows apps / Tool

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-26T11:54:44+00:00

    Sometimes I get a message saying 'Updates were installed. Select this message to learn more.' I select the message in question and get another message saying 'No updates have been installed yet.'! Great! It is like a joke

    Exactly!!  That's another thing that irritates me so much about these forced updates--the multitude of tech issues with almost every single update makes me wonder if Microsoft is even testing these updates at all before they force them on us. It comes across like Microsoft is using us as their captive group of testers, against our wills and without compensation. At the very least it is extremely immoral and unethical, and it may also be another Civil Rights Violation.  Add to this the facts that the average computer user doesn't know how to fix these issues and many of them end up having to pay yet another entity to fix what Microsoft messed up.  This makes Microsoft's actions all the more immoral and unethical, and increases the probability that their actions are Civil Rights Violations.  I truly am NOT a conspiracy theorist--I generally despise wild speculation and conspiracy theories.  But, these points really cause me to wonder if there are any "under the table" dealings between Microsoft and the 3rd party tech support entities with possible bonus kickbacks to Microsoft from the tech support entities if Microsoft keeps tech issues in the OS and updates.

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  2. Anonymous
    2018-01-26T11:59:36+00:00

    I and others, have been fiddling with this Operating System for about a year now! Feedback hubs, assistants, what have you! Have we not got anything better to do?

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  3. Anonymous
    2018-01-26T12:11:33+00:00

    I and others, have been fiddling with this Operating System for about a year now! Feedback hubs, assistants, what have you! Have we not got anything better to do?

    I have done the same, my windows is probably messed up for good, so much has be deleted and changed that I can never remember how to put it all back together, probably have to do a complete re-install at some stage.

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  4. Anonymous
    2018-01-26T16:50:01+00:00

    Also having this issue.

    Whenever I try to install the updates that the Microsoft Windows 10 Update Assistant is trying to install, it freezes my computer at 82%. So I've tried contacting microsoft support 3 different times. Each time they do the same thing, and uninstall the assistant, turn off updates services. But of course the assistant comes back and tries to download updates again which will freeze my computer. (I then have to turn off the computer, and restart it, it has to restore windows, and this takes up an hour of my time each morning to simply turn on my computer. The support people at Microsoft said that I can't install that update due to "incompatible drivers" but said they had no idea which drivers were causing the issue.

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  5. Anonymous
    2018-01-27T03:29:08+00:00

    said they had no idea which drivers were causing the issue. 

    They would have to look at your logs and know what to expect to see in them.   But it's not that difficult to use them to find useful clues that way.  Start with ReportingEvents.log and WindowsUpdate.log (after using PowerShell Get-WindowsUpdateLog).

    HTH

    Robert Aldwinckle


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