Is it possible to permanently delete windows 10 update assistant?

Anonymous
2017-10-13T22:32:01+00:00

I have a HP laptop (Model: 15-ac121na) using Windows 10 Home and for the last 3months ive been having problems with very slow internet speed. I tried so many different solutions to no avail and eventually i come across a temporary fix of rolling back the driver of the network adapter to version 2023.4.720.2015 however every time i close the laptop or restart it the network adapter updates itself again. This situation is bearable but now suddenly i keep getting window assistant pop ups constantly trying to download 5GB of updates. After giving in on what seems like the 1000th attempt to stop it i let the updates install and upon logging into my laptop i noticed the internet speeds had dropped again, i tried to roll back the driver but the option is now greyed out and i was stuck with just 54kbps on version 2023.58.731.2017!! I uninstalled the updates by going back to the previous windows build and now everything is back to normal (me rolling back the driver every so often) but im still getting windows assistant pop ups trying to install even after i went to control panel and deleted the application!

If anyone could help me with either deleting the assistant permanently or even my dodgy speeds i would be very greatful.

Moved From: Windows /Apps on Windows 10 / Other Windows apps / Tool

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-01-27T10:09:38+00:00

    I actually created a Microsoft account to vent on this thread. I have had the EXACT issues. Windows 1703 will NOT install on my desktop and I've tried for MONTHS. Then suddenly the past week my computer has been hijacked by this update assistant that stalls everything I do on my computer to force me to install the 1703 version even though it ALWAYS stalls at 81 percent.

    In the past 48 hours I have trues several fixes, including reseting my computer twice and wiped out all personal files (after I made copies, of course) and the dreaded 1703 version still WONT load. I am incredibly disheartened to read this thread and not see a fix I haven't tried.

    I fear I am going to have to do one or two drastic things. Completely unplug from the internet to stop this update assistant from hijacking my computer and frustrating me while I work and just use my phone to check email ... OR buy a new computer. So I'm forced to either have a glorified typewriter or shell out hundreds of dollars I don't have because Microsoft has put a virus-like program on my computer. By the way, if I have to get a new computer because of this issue, it will be an Apple. This experience has been horrible and has wasted HOURS of my time.

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  2. Anonymous
    2018-01-27T03:29:08+00:00

    said they had no idea which drivers were causing the issue. 

    They would have to look at your logs and know what to expect to see in them.   But it's not that difficult to use them to find useful clues that way.  Start with ReportingEvents.log and WindowsUpdate.log (after using PowerShell Get-WindowsUpdateLog).

    HTH

    Robert Aldwinckle


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  3. Anonymous
    2018-01-26T16:50:01+00:00

    Also having this issue.

    Whenever I try to install the updates that the Microsoft Windows 10 Update Assistant is trying to install, it freezes my computer at 82%. So I've tried contacting microsoft support 3 different times. Each time they do the same thing, and uninstall the assistant, turn off updates services. But of course the assistant comes back and tries to download updates again which will freeze my computer. (I then have to turn off the computer, and restart it, it has to restore windows, and this takes up an hour of my time each morning to simply turn on my computer. The support people at Microsoft said that I can't install that update due to "incompatible drivers" but said they had no idea which drivers were causing the issue.

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  4. Anonymous
    2018-01-26T12:11:33+00:00

    I and others, have been fiddling with this Operating System for about a year now! Feedback hubs, assistants, what have you! Have we not got anything better to do?

    I have done the same, my windows is probably messed up for good, so much has be deleted and changed that I can never remember how to put it all back together, probably have to do a complete re-install at some stage.

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  5. Anonymous
    2018-01-26T11:59:36+00:00

    I and others, have been fiddling with this Operating System for about a year now! Feedback hubs, assistants, what have you! Have we not got anything better to do?

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