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I have a HP laptop (Model: 15-ac121na) using Windows 10 Home and for the last 3months ive been having problems with very slow internet speed. I tried so many different solutions to no avail and eventually i come across a temporary fix of rolling back the driver of the network adapter to version 2023.4.720.2015 however every time i close the laptop or restart it the network adapter updates itself again. This situation is bearable but now suddenly i keep getting window assistant pop ups constantly trying to download 5GB of updates. After giving in on what seems like the 1000th attempt to stop it i let the updates install and upon logging into my laptop i noticed the internet speeds had dropped again, i tried to roll back the driver but the option is now greyed out and i was stuck with just 54kbps on version 2023.58.731.2017!! I uninstalled the updates by going back to the previous windows build and now everything is back to normal (me rolling back the driver every so often) but im still getting windows assistant pop ups trying to install even after i went to control panel and deleted the application!
If anyone could help me with either deleting the assistant permanently or even my dodgy speeds i would be very greatful.
Moved From: Windows /Apps on Windows 10 / Other Windows apps / Tool
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just as I was reading messages here i got a sudden message saying 'MS UA is doing stuff behind the scenes. Do not unplug your computer'!
This is the first time the Update Assistant is doing something (other than saying 'free up 8GB on your hard drive')!
Try deleting 'Update Assistant' multi triggered task under Task Scheduler Library > Microsoft > Windows > Windows
Try deleting 'Update Assistant' task in Task Scheduler Library > Microsoft > Windows > Windows - Update Orchestrater
No, by disabling all related tasks in Task Scheduler for WindowUpdate and UpdateOrchestrator, it did not come back. However, I've now succeeded in the 1709 (Fall Creators Update), but uninstalling the oldest program I had on the machine. Interestingly, the version update installed without update assistant on the reboot after uninstalling the ancient program. So I've re-enabled through Task Scheduler to see what happens next.
Done that
Still came back!
Did it come back on your machine, after doing that?
