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I have a HP laptop (Model: 15-ac121na) using Windows 10 Home and for the last 3months ive been having problems with very slow internet speed. I tried so many different solutions to no avail and eventually i come across a temporary fix of rolling back the driver of the network adapter to version 2023.4.720.2015 however every time i close the laptop or restart it the network adapter updates itself again. This situation is bearable but now suddenly i keep getting window assistant pop ups constantly trying to download 5GB of updates. After giving in on what seems like the 1000th attempt to stop it i let the updates install and upon logging into my laptop i noticed the internet speeds had dropped again, i tried to roll back the driver but the option is now greyed out and i was stuck with just 54kbps on version 2023.58.731.2017!! I uninstalled the updates by going back to the previous windows build and now everything is back to normal (me rolling back the driver every so often) but im still getting windows assistant pop ups trying to install even after i went to control panel and deleted the application!
If anyone could help me with either deleting the assistant permanently or even my dodgy speeds i would be very greatful.
Moved From: Windows /Apps on Windows 10 / Other Windows apps / Tool
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi darthersin,
You've no idea how many curses I've directed towards them! Just because their updates would come on at the worst possible time, slowing my computer down! It has been really annoying! Eventually I worked with the so-called virtual assistant to sort them out, but only the W10 Update Assistant was never sorted out
So, i just live with it!
HI craig mcalees,
I think what is happening is that the Assistant never really gets fully uninstalled! The system only "tells" us that we've got it uninstalled, but is only partially uninstalled, and gets reinstalled first thing, at start-up!
try going on to your drive that has windows on it and deleting the windows upgrade assistant folder then the shortcut but don't uninstall it because then it just comes back
Update assistant reinstalls after I remove it. It runs it course, restarts my computer, can't install and starts the cycle again. My new computer is almost useless because of this. Insane!
I´m not getting error code 0xc1900107
I had one of their technicians take control of the laptop, a bit weird to watch at first. The technician goes through all startup settings and other processes via services.
Took a couple of attempts to stop the update assistant to stop activating but so far for 24hours its not reinstalled.
strange how the update assistant would install even when the laptop was turned off
Update assistant reinstalls after I remove it. It runs it course, restarts my computer, can't install and starts the cycle again. My new computer is almost useless because of this. Insane!
I´m not getting error code 0xc1900107
