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I have a HP laptop (Model: 15-ac121na) using Windows 10 Home and for the last 3months ive been having problems with very slow internet speed. I tried so many different solutions to no avail and eventually i come across a temporary fix of rolling back the driver of the network adapter to version 2023.4.720.2015 however every time i close the laptop or restart it the network adapter updates itself again. This situation is bearable but now suddenly i keep getting window assistant pop ups constantly trying to download 5GB of updates. After giving in on what seems like the 1000th attempt to stop it i let the updates install and upon logging into my laptop i noticed the internet speeds had dropped again, i tried to roll back the driver but the option is now greyed out and i was stuck with just 54kbps on version 2023.58.731.2017!! I uninstalled the updates by going back to the previous windows build and now everything is back to normal (me rolling back the driver every so often) but im still getting windows assistant pop ups trying to install even after i went to control panel and deleted the application!
If anyone could help me with either deleting the assistant permanently or even my dodgy speeds i would be very greatful.
Moved From: Windows /Apps on Windows 10 / Other Windows apps / Tool
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have literally been dealing with this for the past couple of weeks. I have uninstalled it and have done everything i can possibly do in order to get rid of it and when I did follow and did what it wanted, it was starting to update. I left for work with it on thinking this would be solved for it to then tell me it didn't go through and that i still dont have enough storage space to do it. Someone please help
Another thing - today I tried following the steps of the Upgrade Assistant -
it finally said 'You've got large folders of 5.26GB, which we could't characterise.'.
But when I tried to open these folders they appear to be blank - not even 'hidden' files were there!
Why is that?
Hi guys,
If you go to Settings,
then System,
then Storage, then click This PC (C),
look for 'Other' - click and see a folder called C:\Windows10Upgrade (which is 20.6 MB in my case)
Click on that folder - the Windows10Upgrade folder opens - have a look at it - it's got an exe file, called Enable-WiFi-Tracing!! What the hell is that? Tracing? WiFi? Is that the reason why we just cannot get rid of the Windows 10 Upgrade Assistant? Microsoft's got some explaining to do!
Hi richardwelch1
I would think that only the Microsoft people should be able to provide solution to the problem!
Please can we stick to my original question
Is it possible to permanently delete windows 10 update assistant
If the thread is going to get hijacked by other questions then I will have to start all over again on another thread on how to get rid of the windows 10 update, it keeps crashing out and restoring from backup.
