Windows 10 Fall Creators Update: Remote Desktop Crashes

Anonymous
2017-10-17T21:48:11+00:00

I just installed the Fall Creators Update on Windows 10/64 bit, and now Remote Desktop  Connection crashes every time I try to connect to another PC running Windows 10 64 bit (which I haven't updated yet). Moreover, my Surface 3, running Windows 10 (but also not yet updated) can successfully connect to the same target PC.

To be clear, the connection goes through. But, invariably, within 30 seconds the Remote Desktop Connection app crashes on the machine running the Fall Creators Update.

Methinks something didn't get tested before the update was rolled out.

Any workarounds or solutions?

  • Mark
Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2017-10-31T00:43:15+00:00

Disabling Printer redirect on RDP connection resolved the crashing. Crashing was taking place on a Windows 10 PC using the native Desktop RDP app, not the Windows 10 RDP store app.

Ray

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  1. Anonymous
    2017-12-06T15:24:51+00:00

    This solution seemed to work a while, but now RDC is crashing once again.  This is after the latest patch "Features update" for Windows 10 Falls Creators.  I might have to now have to re-enable the printer's redirect, don't know.

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  2. Anonymous
    2017-12-07T00:57:22+00:00

    Hi Randy,

    If the feature is important for you we suggest to re-enable it. For the meantime, to refrain the Remote Desktop  Connection from crashing. We suggest to remove the recent update that you've installed on your computer.

    Should you need further information, don't hesitate to contact us.

    Regards.

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  3. Anonymous
    2017-12-07T01:24:49+00:00

    With all due respect, Alden, the "update" is a feature update and one only gets 10 days to roll back.  I'm guessing that Randy has gone past that window.  This needs to be investigated better and fixed.  

    Randy did this just occur after the 1709 install and did you make sure you got the November update offered up at the end of the month to ensure you have the most recent updates?  Then remove the printers, and install them one at a time identifying which printer is causing the issue.

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  4. Anonymous
    2017-12-07T13:21:42+00:00

    Hi Susan,

    Actually the latest feature update was apparently the 5th of December, I come to find out when i doubled checked this morning for updates.  I did have the previous update back around Nov 7th.  After the features update this morning, my RDC stayed connected for over 20 min and I think it is stable.  The printers redirection is also enabled as well without any crashes.  So hopefully this sticks.  Thank you for all your help!!

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