Windows 10 Fall Creators Update: Remote Desktop Crashes

Anonymous
2017-10-17T21:48:11+00:00

I just installed the Fall Creators Update on Windows 10/64 bit, and now Remote Desktop  Connection crashes every time I try to connect to another PC running Windows 10 64 bit (which I haven't updated yet). Moreover, my Surface 3, running Windows 10 (but also not yet updated) can successfully connect to the same target PC.

To be clear, the connection goes through. But, invariably, within 30 seconds the Remote Desktop Connection app crashes on the machine running the Fall Creators Update.

Methinks something didn't get tested before the update was rolled out.

Any workarounds or solutions?

  • Mark
Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2017-10-31T00:43:15+00:00

Disabling Printer redirect on RDP connection resolved the crashing. Crashing was taking place on a Windows 10 PC using the native Desktop RDP app, not the Windows 10 RDP store app.

Ray

Was this answer helpful?

60+ people found this answer helpful.
0 comments No comments

63 additional answers

Sort by: Newest
  1. Anonymous
    2017-10-19T04:07:22+00:00

    Is it new to .19?  I was using .15 for days, when it was the current Insider build (.19 wasn't pushed out for a while), and I used mstsc.exe all the time. I didn't see the issue.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2017-10-18T20:33:22+00:00

    I posted this issue on TechNet forum and got below response.  I guess we will have to wait for an update from Microsoft to fix this issue.

    I can confirm this behavior on every device with Version 1709 Build 16299.19.  The Insider Version 1709 Build 17017.1000 does not crash, so we will probably need to wait for that to hit the pipeline.  To resolve this problem for my clients I used the Recovery options in windows settings to go back to an earlier build of windows.  Another work around is installing Remote Desktop from the Microsoft Windows App Store. Note that some terminal services like TSPrint won't work with this app.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2017-10-18T19:16:33+00:00

    Methinks something didn't get tested before the update was rolled out.

    C.f.

    https://social.technet.microsoft.com/Forums/en-US/4a976da1-eb41-49f4-89ff-a12fe3825a45/hyperv-enhanced-sessions-constantly-crash-on-win10-1709-fall-creators-rtm?forum=win10itprovirt#4bef281f-4ae0-4b33-a8af-7f8378261829

    I was wondering if I should uninstall Hyper-V before doing the update.  I think I have my answer.   ; )

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2017-10-18T16:40:27+00:00

    Sadly, no. My only workaround was to remote in from a machine that hadn't updated to the Fall Creators Update yet.

    Was this answer helpful?

    0 comments No comments