Windows 10 Fall Creators Update: Remote Desktop Crashes

Anonymous
2017-10-17T21:48:11+00:00

I just installed the Fall Creators Update on Windows 10/64 bit, and now Remote Desktop  Connection crashes every time I try to connect to another PC running Windows 10 64 bit (which I haven't updated yet). Moreover, my Surface 3, running Windows 10 (but also not yet updated) can successfully connect to the same target PC.

To be clear, the connection goes through. But, invariably, within 30 seconds the Remote Desktop Connection app crashes on the machine running the Fall Creators Update.

Methinks something didn't get tested before the update was rolled out.

Any workarounds or solutions?

  • Mark
Windows for home | Windows 10 | Internet and connectivity

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Anonymous
2017-10-31T00:43:15+00:00

Disabling Printer redirect on RDP connection resolved the crashing. Crashing was taking place on a Windows 10 PC using the native Desktop RDP app, not the Windows 10 RDP store app.

Ray

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  1. Anonymous
    2017-11-04T14:41:37+00:00

    HI Following this thread I solved my problems. Seams a problem with the driver of a printer installed by Quickbooks

    "I have tested this with a few machines running 1709 16299.19 for me it was defiantly a print driver issue. I removed the offending driver and remote desktop and remoteapp now function correctly without crashing. You must remove the printer then go to administrative tools and then print management. Remove the driver package for the printer and poof all if fine.

    (Amyuni Document Converter 400 driver)

    From <https://social.technet.microsoft.com/Forums/windows/en-US/8b0debe5-ba1e-4e4e-a054-6e8dc0bc2aa3/remote-desktop-connection-fails-after-fall-creators-update-installed?forum=win10itpronetworking>

    Working with a client we discovered changing version settings of the ABS PDF driver from 400 to 450 solves the problem.

    FWIW, according to this article, the ABS driver is no longer used directly by QuickBooks after 2013. It remains for only the Business Plan Tool subcomponent, and kept for legacy compatibility. It should be safe to remove the ABS driver and still get PDF output from QuickBooks.

    From <https://social.technet.microsoft.com/Forums/windows/en-US/8b0debe5-ba1e-4e4e-a054-6e8dc0bc2aa3/remote-desktop-connection-fails-after-fall-creators-update-installed?forum=win10itpronetworking>

    Hi jp_538 - 

    Excellent job! Reminds me of a problem I had with one of my desktops. I could not upgrade to Win 10 - would run for a long time and then croak. Turns out a Quicken ini file that had a null entry and the upgrade script could not handle that.

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  2. Anonymous
    2017-11-03T22:08:13+00:00

    Definitely that was the issue.  Excellent.

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  3. Anonymous
    2017-10-30T15:54:52+00:00

    This is horrible, I depend so much on Remote Desktop and keeps crashing

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  4. Anonymous
    2017-10-24T16:48:07+00:00

    This worked for me, too.

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