Windows 10 update freezes at 82% complete

Anonymous

Gateway SX 2851 Desktop has been trying to update to Win 10 version 1709 build 16299.98 from version 1703 build 15063.726. It started as a win 7.

This has happened with version 1607, 1703, 1709, 1803, 1809 (skipped), & 1903.

Every time the update runs it freezes at 82% complete. It will sit there for hours on the blue updating screen but the spinner is frozen. It appears there is no hard disk activity happening. My only choice at that point is to power-off the computer. When I re-power it and restart it attempts to recover the update and fails. It then reverts back to the previous version.

This has happened 3 times now. I have uninstalled McAfee before the first attempt. I also uninstalled Easy Tether and Virtual Box. No other programs are running.

Any ideas from anybody?

Moved from: [Windows / Windows 10 / Network & internet]

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Anonymous

Hi, Bill, I too, have had the exact same problems as you, even though I have an older computer, an Acer Aspire from 2011.. I found this in another thread:

Quote:

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with Anatel PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems.

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

I took out the Anatel Wi-Fi card and tried the updates again and they WORKED.

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Anonymous

Pull out the PCIe Wireless card and run the update again. Wireless cards based on the RT3090 PCIe wireless card hang every Windows Update since the Creators update, including the Fall Creators Update and the April 2018 update. (1703, 1709, 1804)

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102 additional answers

Anonymous

2018-08-15T17:29:54+00:00

As a matter of fact, Win 10 does have major issues with other pieces of hardware. Including some that are integrated. The age of the components does not seem to matter either. Even some Microsoft devices have had issues. When I look through these boards I am dumbfounded by what I see happening concerning Win10. Everyone thought Vista was bad. Win 10 is much worse.

I really don't understand what is going on with Microsoft. It appears that they are trying to push manufacturers and end users away from their OS.

My opinion has not changed. Win 10 should not be used for any critical application.

I will continue to keep this Gateway computer on Win 10 so that I can keep up with the insanity. However, I do now have it set up with a dual boot Win 7 partition which allows me to use some of my older programs (sorry, apps) in a fully functioning state.

I am anticipating the upcoming Major fall update with trepidation. I'm afraid I will end up having to clean install two Windows Operating systems when the update bricks once again. I would be shocked at any other outcome at this point.
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Anonymous

2018-08-25T18:25:05+00:00

This worked! Everything that was suggested by the experts did nothing to stop my computer from freezing during the update. Followed by reverting to the previous version. Followed by the update trying to run again. After I removed the PCI-e wi-fi card from the computer the update went through non-stop.

Microsoft has to be aware of this. But still, nothing is being done. This is nuts.

How many have already replaced their computers? Microsoft should be held liable.
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Anonymous

2018-09-15T04:23:01+00:00

I had the exact same issue. Computer would freeze at around 82% when trying to upgrade to Windows 10-1805 update on an older Gateway PC. I took out the Anatel Wireless Lan card and was able to complete the update.
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