Windows 10 update freezes at 82% complete

Anonymous
2017-12-17T22:20:14+00:00

Gateway SX 2851 Desktop has been trying to update to Win 10 version 1709 build 16299.98 from version 1703 build 15063.726. It started as a win 7.

This has happened with version 1607, 1703, 1709, 1803, 1809 (skipped), & 1903.

Every time the update runs it freezes at 82% complete. It will sit there for hours on the blue updating screen but the spinner is frozen. It appears there is no hard disk activity happening. My only choice at that point is to power-off the computer. When I re-power it and restart it attempts to recover the update and fails. It then reverts back to the previous version. 

This has happened 3 times now. I have uninstalled McAfee before the first attempt. I also uninstalled Easy Tether and Virtual Box. No other programs are running.

Any ideas from anybody?

Moved from: [Windows / Windows 10 / Network & internet]

Windows for home | Windows 10 | Windows update

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Anonymous
2018-01-29T02:05:37+00:00

Hi, Bill, I too, have had the exact same problems as you, even though I have an older computer, an Acer Aspire from 2011.. I found this in another thread:

Quote:

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with  Anatel  PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems.

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

I took out the Anatel Wi-Fi card and tried the updates again and they WORKED.

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Anonymous
2018-05-05T18:22:55+00:00

Pull out the PCIe Wireless card and run the update again. Wireless cards based on the RT3090 PCIe wireless card hang every Windows Update since the Creators update, including the Fall Creators Update and the April 2018 update. (1703, 1709, 1804)

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  1. Anonymous
    2018-03-17T19:59:58+00:00

    I have a Gateway DX4860-EF11P and was having the same problem with my Anatel PCI-E WLAN Card. Taking it out and running the update worked like a charm. I thought I would try and put it back after the update and see if future updates were OK. I did have a small problem with updates 2018-02 and 2018-03 to 1709 and had to run them twice before they installed so I'm thinking maybe I should update the Anatel card.

    Does anyone know what card supersedes the old one. Thanks for any help.

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  2. Anonymous
    2018-03-17T20:34:57+00:00

    I had same model of PC too and wasted no time throwing the Anatel card away. I went to Best Buy, grabbed a Linksys WIFI usb for $30, plugged it in with no configuration needed, entered my WIFI password and poof! The new Linksys is about twice as fast as the Anatel card, plus it will run 5 ghz also, not just 2.4 ghz like the old one. Hope that helps! I would have been lost without Bob's original post.

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  3. Anonymous
    2018-03-17T23:58:40+00:00

    Thanks Seth, sounds great, I'll try that

    Thanks for the info.

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