Windows 10 update freezes at 82% complete

Anonymous

Gateway SX 2851 Desktop has been trying to update to Win 10 version 1709 build 16299.98 from version 1703 build 15063.726. It started as a win 7.

This has happened with version 1607, 1703, 1709, 1803, 1809 (skipped), & 1903.

Every time the update runs it freezes at 82% complete. It will sit there for hours on the blue updating screen but the spinner is frozen. It appears there is no hard disk activity happening. My only choice at that point is to power-off the computer. When I re-power it and restart it attempts to recover the update and fails. It then reverts back to the previous version.

This has happened 3 times now. I have uninstalled McAfee before the first attempt. I also uninstalled Easy Tether and Virtual Box. No other programs are running.

Any ideas from anybody?

Moved from: [Windows / Windows 10 / Network & internet]

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Anonymous

Hi, Bill, I too, have had the exact same problems as you, even though I have an older computer, an Acer Aspire from 2011.. I found this in another thread:

Quote:

I was having a similar problem, and after multiple attempts (over 7 times) trying different solutions like disabling virus protection, disabling startup programs, running update database corruption repair, etc. My computer never got past 81% before freezing and not updating.

I stumbled across a forum talking about problems with Anatel PCI-E Wlan cards (wi-fi) and old drivers that would hang up their computers and after removing the card (not just disabling) their machines would update and run fine. Since I was running my machine through an Ethernet connection, connected to an access point, I could remove the Anatel card in my computer and still have an internet connection. I tried it, and my computer a Gateway FX6860 updated to Windows 10 Fall Creators version without any problems.

Check to see if you have an Anatel wifi card and remove it and replace it with something newer or an Ethernet or usb connection to the internet and try the update. this worked for me.

I took out the Anatel Wi-Fi card and tried the updates again and they WORKED.

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Anonymous

Pull out the PCIe Wireless card and run the update again. Wireless cards based on the RT3090 PCIe wireless card hang every Windows Update since the Creators update, including the Fall Creators Update and the April 2018 update. (1703, 1709, 1804)

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102 additional answers

Anonymous

2019-01-24T17:02:52+00:00

If the built-in updater does not give 1809 after the 82% stall, I am guessing Microsoft is blocking the update due to the initial failure.

From what I've seen 1809 is still on pause. There is a bunch of conditions that Microsoft will block the update to computers due to an incompatibility with the 1809 update that is "supposed" to being worked on feverishly by the programmers. I do not believe the Anatel Wi-Fi card issue is one of those.

Latest list I could find: https://wccftech.com/microsoft-known-windows-10-1809-bugs/

Link:

– Updated list of October 2018 Update bugs confirmed by Microsoft

This is what I found from Microsoft: https://support.microsoft.com/en-us/help/4464619/windows-10-update-history

Link:

Windows 10 update history - Windows Help - Microsoft Support

If you really want to get onto the 1809 update I think your best bet is to try the manual update method.

Try Andre Da Costa's instructions:

https://answers.microsoft.com/en-us/windows/forum/windows\_10-windows\_install/how-to-upgrade-to-windows-10-creators-update/617a37da-8fc0-4f33-a3eb-59fe9082f925

Link:

How to Upgrade to Windows 10 Creators Update version 1809 ...

If you do try it, please report back here the results. At this point, we are all just unpaid Beta testers for Microsoft.

The update list link will take you to an outside source. I recommend using caution when taking Win10 advice from anyone, including me.
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Anonymous

2019-01-23T18:13:48+00:00

So I am wondering, once I take out the WiFi card, how do I force the Windows 10 update? When I go to the "Windows 10 upgrade assistant" it says I am up to date but I know that is not true, since it just stalled at 82% and went back to the previous version.
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Anonymous

2019-01-18T20:48:25+00:00

I still have not received 1809 via forced update...

So I have no idea if anything will be different yet. I do not believe things will work any better with this update on my Gateway computer with the Anatel wireless PCI-e card. I am not going to seek out the update. I'm quite happy that Microsoft is not aggressively pushing the update. From what I read on-line 1809 still has serious flaws.
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